Claims Manager
4 weeks ago
At-Bay is an InsurSec provider that focuses on helping businesses address cyber risk. By combining insurance with cybersecurity technology, At-Bay offers a comprehensive solution for the digital age. The company serves over 40,000 customers and offers various insurance policies including Cyber and Tech E&O.
Role Overview
As a leader in the claims team at At-Bay, you will report to the Director of Claims and oversee a team handling first-party cyber matters. Your responsibilities include providing guidance to your team, fostering collaboration across the organization, and ensuring high levels of customer satisfaction. You will also be involved in setting reserves, analyzing coverage, and handling high-profile cyber claims.
Your Impact
- Provide guidance and mentoring to direct reports
- Champion Claims across the organization
- Foster cross-company collaboration
- Review and approve coverage correspondence
- Contribute to developing training materials and best practices for Claims
- Establish collaborative relationships across leadership
- Become a trusted advisor to brokers and partners
- Curiosity, empathy, and leadership skills
- Technical expertise in cyber and tech claims
- Experience managing teams and handling complex claims
- Strong communication and presentation skills
- Insurance adjuster license(s)
- Legal degree
- Significant insurance claims-handling experience
- Experience with technology and media errors and omissions matters
- Advanced analytical skills
- Ability to efficiently manage claims load
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