Insurance Claims Supervisor
2 months ago
Fairstead is a mission-driven real estate organization committed to fostering sustainable communities nationwide. With its headquarters in New York and additional offices in Colorado, Florida, and Maryland, Fairstead manages a diverse portfolio of over 25,000 residential units across 28 states, including 17,000 units actively managed. The firm’s dedication to community well-being is reflected in its comprehensive approach, utilizing in-house expertise in acquisitions, development, design and construction, asset management, and property management.
At Fairstead, our core mission is to ensure high-quality housing is accessible to all, irrespective of income levels, while making our stakeholders feel "Right at Home." This is achieved through an innovative and empathetic methodology, leveraging our interdisciplinary platform as an investor, developer, owner, and operator.
Core Values of Fairstead: Empathy, Innovation, Entrepreneurship, Determination & Integrity
We are in search of a seasoned Claims Manager to become a vital part of our team. The Claims Manager will be instrumental in overseeing and managing all aspects of claims across a varied portfolio, while also supporting the company's insurance and risk management initiatives. The ideal candidate will have a strong background in claims management within the real estate or construction sectors, along with exceptional analytical and negotiation capabilities.
Key Responsibilities:
- Oversee and manage all insurance claims and related processes for both affordable and market-rate multi-family residential and commercial properties.
- Assist the Director of Risk Management with insurance renewals, risk management policies, procedures, and various projects as required.
- Evaluate and review insurance policies and coverage to ensure sufficient protection and legitimacy of claims.
- Conduct investigations into claims and compile necessary documentation and evidence in collaboration with internal teams, insurance adjusters, and external legal counsel.
- Maintain precise records and documentation of all claim activities, including litigation and communications.
- Monitor claims, maintain claim and litigation reports, and lead claim review meetings with key stakeholders.
- Negotiate settlements and manage claim payments within established budgets and timelines.
- Support the Director of Risk Management with insurance renewals, risk management policies, procedures, and various projects as required.
- Develop and implement strategies aimed at minimizing claim exposure and mitigating risks.
- Analyze claim trends and provide strategic insights to senior management.
- Stay updated on industry developments and regulations pertaining to insurance and claims management.
Qualifications:
- Bachelor's degree in Business Administration, Real Estate, Construction Management, or a related field.
- A self-starter and team player who requires minimal direction and is focused on developing and executing creative solutions.
- Strong comprehension of insurance policies, coverage terms, claims handling procedures, and litigation management in the real estate or related industry.
- Excellent analytical abilities with the capacity to interpret complex data and trends.
- Effective communication skills, capable of presenting findings and recommendations to senior management.
- Detail-oriented with strong organizational skills and the ability to manage multiple tasks concurrently.
- Certification in Insurance or Risk Management (e.g., ARM, CPCU) is advantageous.
Diversity in backgrounds and experiences is essential to Fairstead's growth and success. As an equal opportunity employer, we are committed to fostering an inclusive environment that shapes who we are and the communities we serve. Our objective is to ensure competitive total compensation that aligns with experience, location, and other market benchmarks.
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