Current jobs related to Patient Service Representative - Enfield, Connecticut - tapwage

  • Customer Service Representative

    1 month ago

    Enfield, Connecticut, United States Bar Harbor Bank & Trust Full time

    Customer Service Representative OpportunityAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in our Enfield, New Hampshire branch. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer inquiries, and contributing...

  • Customer Service Representative

    1 week ago

    Enfield, Connecticut, United States State Farm Insurance Full time

    Key Responsibilities:As a Customer Service Representative at State Farm Insurance, you will be responsible for assisting customers with inquiries, complaints, and policy changes. You will provide accurate and timely information regarding insurance products and services, process policy applications, renewals, and cancellations, and handle billing and payment...

  • Customer Service Representative

    1 month ago

    Enfield, Connecticut, United States Metrobank Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as an Apprentice Customer Service Representative. As a key member of our Retail & Business Banking team, you will play a vital role in delivering exceptional customer service and creating a positive experience for our customers.Key ResponsibilitiesProvide...

  • Customer Service Representative

    2 days ago

    Enfield, Connecticut, United States Planet Fitness Full time

    Job SummaryThe Member Services Representative will be responsible for delivering exceptional customer experiences to Planet Fitness members, prospective members, and guests. This role requires a high level of customer service skills, with a focus on creating a positive and welcoming environment for all individuals who interact with the club.Key...

  • Customer Service Representative

    2 months ago

    Enfield, Connecticut, United States Planet Fitness Full time

    Job SummaryThe Member Services Representative is a key role at Planet Fitness, responsible for delivering exceptional customer service to our members, prospective members, and guests. This position involves various front desk activities, including answering inquiries, checking members into our system, and providing tours of our facilities.Key...

  • Customer Service Representative

    1 week ago

    Enfield, Connecticut, United States Big Y Full time

    Job DescriptionAs a Customer Service Specialist at Big Y, you will play a vital role in ensuring that our customers receive exceptional service and support. Your primary responsibilities will include operating a cash register, lottery, and scanner using the correct scan or ring method, maintaining daily logs and status reports, and processing customer...

  • Customer Service Representative

    2 months ago

    Enfield, Connecticut, United States Planet Fitness Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. As a key member of our staff, you will be responsible for creating a positive member experience by providing exceptional customer service to our members, prospective members, and guests.Key ResponsibilitiesClub OperationsAssist...

  • Customer Service Representative

    3 weeks ago

    Enfield, Connecticut, United States Planet Fitness Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. As a key member of our team, you will be responsible for delivering exceptional customer service to our members, prospective members, and guests.Key ResponsibilitiesCustomer Service: Provide a superior level of customer service...

  • Customer Service Representative

    2 months ago

    Enfield, Connecticut, United States Planet Fitness Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. As a key member of our team, you will be responsible for delivering exceptional customer service to our members, prospective members, and guests.Key ResponsibilitiesCustomer Service: Provide a superior level of customer service...

  • Customer Service Representative

    4 weeks ago

    Enfield, Connecticut, United States Planet Fitness Full time

    Job SummaryThe Member Services Representative will be responsible for delivering exceptional customer service to Planet Fitness members, prospective members, and guests. This role requires a positive and professional attitude, with a passion for fitness and health.Key ResponsibilitiesKey holder, responsible for club opening and ensuring a smooth start to the...

  • Sales Representative

    3 days ago

    Enfield, Connecticut, United States Lift Truck Parts & Service - West Springfield Full time

    Job SummaryWe are seeking a highly motivated Sales Representative to join our team at LiftTruck Parts & Service. As a Sales Representative, you will be responsible for increasing market share of new, used, and allied equipment, as well as developing customer relationships.Key Responsibilities:Develop and execute sales strategies to meet or exceed sales...

  • Customer Service Representative

    3 days ago

    Enfield, Connecticut, United States Evans Group Inc Full time

    Job DetailsJob Location: Evans ExpressMart Exit 16 - Enfield, NHPosition Type: Full TimeEducation Level: High SchoolJob Shift: AnyBenefitsMonthly BonusAnnual Holiday BonusGas DiscountMatching Funds for RetirementWeekend Shift PremiumsPaid Time OffHoliday PayCell Phone DiscountMedical & Dental InsuranceLife & Disability InsuranceJob SummaryThe Customer...

  • Bilingual Customer Service Representative

    2 weeks ago

    Enfield, Connecticut, United States Aston Carter Full time

    Customer Support Representative Job DescriptionOur client is a leader in the waste management and recycling industry, committed to sustainability and employee growth. This is a chance to join a supportive team while making a positive impact.The primary focus of this role is to provide essential back-office support, including invoicing, Excel, and email...

  • Customer Service Representative

    2 weeks ago

    Enfield, Connecticut, United States Big Y Full time

    Job DescriptionWe are seeking a highly skilled and customer-focused Customer Service Specialist to join our team at Big Y. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Customer Service:...

  • Customer Service Representative

    3 weeks ago

    Enfield, Connecticut, United States BigYNon Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist at Big YNon. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide...

  • Customer Service Representative

    3 days ago

    Enfield, Connecticut, United States Dunkin' Donuts Full time

    Key Responsibilities:As a valued member of our team, you will be responsible for providing exceptional customer service, communicating effectively with colleagues, and responding positively to feedback and direction.Key Skills: Respond to specific guest needs and resolve problems with a sense of urgency Adhere to Brand standards and systems, delivering...

  • Customer Service Representative

    1 week ago

    Enfield, Connecticut, United States Chris Wilder - State Farm Agent Full time

    Position OverviewAre you a customer-focused individual who enjoys working with the public? If so, this role may be the perfect fit for you. As a State Farm Agent Team Member, you will have the opportunity to assist customers with insurance and financial services to help them manage the risks of everyday life, recover from the unexpected, and realize their...

  • Customer Service Representative

    2 weeks ago

    Enfield, Connecticut, United States Arbella Insurance Full time

    Customer Service AgentAs a valued member of the Arbella Insurance Group, we are seeking a highly skilled Customer Service Agent to join our team in Enfield, Connecticut. This is an exciting opportunity to work with a dynamic company that offers a unique blend of independence and resources.Key Responsibilities:Act as the primary point of contact for clients,...

  • Customer Service Representative

    2 weeks ago

    Enfield, Connecticut, United States Target Full time

    Be a Part of Something BigAt Target, we're more than just a retailer - we're a team of passionate individuals who are dedicated to making a difference in our communities. As a Guest Advocate, you'll play a critical role in creating a welcoming and inclusive experience for our guests.Your Key Responsibilities:Provide exceptional customer service by greeting...

  • Customer Service Representative

    2 weeks ago

    Enfield, Connecticut, United States Target Full time

    Be a Part of Something BigAt Target, we're more than just a retailer - we're a team of passionate individuals who are dedicated to making a difference in our communities. As a Guest Advocate, you'll play a vital role in creating a welcoming and inclusive shopping experience for our guests.Your Key Responsibilities:Create a warm and inviting atmosphere by...

Patient Service Representative

3 months ago

Enfield, Connecticut, United States tapwage Full time
Primary Location
:
Connecticut-Enfield-100 Hazard Ave Enfield

Job

:
Administrative

Organization

:
Hartford HealthCare Rehabilitation Network

Job Posting

:
Jul 2, 2024

Patient Service Representative - Outpatient Rehab (Part Time

Description

Work where every moment matters.

Every day, almost 20,000 Hartford HealthCare employees come to work with one thing in common:
Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network.

Hartford HealthCare Rehabilitation Network is the premier rehabilitation provider in Connecticut.

We provide rehabilitation services across the continuum - acute care hospitals, long term care facilities, sub-acute rehabilitation, homecare, outpatient centers, and in community settings such as senior centers, work sites, and schools and colleges.

We offer over 30 outpatient locations with a variety of specialists, including oncology, women's health, sports medicine, physical therapy, occupational therapy and speech language, we are known for our commitment to high quality, customer focused outcomes.

Position Description

We are seeking a part time (24 hour) Patient Service Representative for our Outpatient Rehab Clinic in Enfield, CT


The Patient Service Representative is responsible for providing professional customer service to ensure operational efficiency and promote a positive patient experience.


Responsible for Patient Scheduling, Pre-Registration, Registration, Insurance Verification, Insurance Authorization, and ensures patients have been cleared for Rehab Outpatient office visits.

The Patient Service Representative performs a variety of secretarial, billing and clerical duties to include:

utilizing the electronic medical record (EMR) to schedule follow up and specialty appointments and process patient charges, coordinating referrals, preparing the proper paperwork and collecting pertinent patient information, answering phones, performing other related duties as assigned.

Provides administrative support to the office staff. Requires understanding of Rehab procedures, and patient history requirements for Rehab procedures.

Responsibilities

  • Greets and registers arriving patients, completes registration forms and verifies insurance
  • Answers incoming calls, evaluates priority, and directs calls according to the urgency and subject matter
  • Provides information to new patients prior to visit in accordance with department policies, and enters / updates patient demographics
  • Collects copayments and office charges as needed and explains office payment billing policies to patients
  • Schedules new patient appointments, and informs patients of essential preparation requirements prior to visit (referrals, medical reports, etc.)
  • Schedules followup appointments and completes the necessary requisition forms and precert exams
  • Defines and resolves patient/clinician issues/problems, bringing concerns to team lead or manager as necessary
  • Reconciles billing and copays; refers payment and insurance problems to Billing Department
  • Keeps and maintains inventory of office or clinical supplies; maintains an orderly reception
  • Provides backup support to other front desk staff and performs other related duties in support of efficient operations of the site
  • Collaborates with colleagues throughout the system to improve processes, workflow, outcomes, and patient experience
Qualifications

  • High school diploma or equivalent required; Associates' or Bachelor's degree in a clinical or business field preferred.
  • 12 years in medical or healthcare office; knowledge of healthcare terminology, insurance authorization, and benefits.
  • Proficiency in healthcare terminology and billing practices, experience with obtaining authorization and benefits
  • Bilingual (highly preferred)
We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth.

Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children.

We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure work/life balance.

Every moment matters. And this is your moment.

Regular

Standard Hours Per Week:
24

Schedule:
Part-time hours)

Shift Details:
Shift will vary between 7am and 7pm