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Manager, Programs

3 months ago

Miami, Florida, United States UOMUOMUS Full time
Current Employees:

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.

The Department of Graduate Medical Education is currently seeking a full time Manager of Programs to work in Ft. Lauderdale. The Manager, Programs oversees and coordinates the day-to-day operations of the assigned University programs in accordance with the institution's academic and strategic missions. The incumbent operates with the goal of delivering high quality programs to the University faculty and staff and other key stakeholders. Furthermore, the Manager, Programs provides guidance and mentorship to program staff to encourage talent development.

CORE JOB FUNCTIONS

1. Plans, implements, evaluates, and monitors organization-wide development programs.
2. Implements project plans related to the delivery of new and on-going professional development programs.
3. Works with internal stakeholders so that the program runs efficient and effectively.
4. Evaluates and measures the effectiveness of assigned programs.
5. Ensures that operations are managed within authorized budgets.
6. Collects, manages, and reports program data.
7. Develops and cultivates relationships and partnerships with various external entities and organizations to further department functions.
8. Recruits, supervises, evaluates, and disciplines department staff to ensure optimum performance.
9. Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained on controls within the function and on University policy and procedures.

Department Specific Functions

1. Oversee the day-to-day operations of the emergency medicine residency program.

2. Assist Graduate Medical Education office personnel in similar duties relating to the Miller School of Medicine educational mission as needed.

3. The Manager, Programs functions as a liaison between the PDs, APDs, residents/fellows, GME Office, participating sites, and other departments, and must be knowledgeable about patient care/operational activities at the various training sites in which their residents rotate.

4. Administer the residency management system for the program, including maintaining resident demographics data; resident schedules, importing program and rotation goals and objectives; conferences attendance tracking and ensuring timely completion of duty hour reports.

5. Manages the student process from the application through onboarding.

6. Manage confidential and critical materials, issues, and communications.

7. Identify areas for programmatic improvements and develop initiatives to address weaknesses.

8. Communicate with GME constituents (GME Office, department, faculty, residents, ACGME, ABMS specialty board) on a regular basis or as needed.

9. Interpret ACGME requirements, American Board of Internal Medicine policies, UM GME policies and procedures, and other policies as applicable, and develop program policies and procedures based on external requirements.

10. Meet with PD and APDs on a regular basis to keep them apprised of important issues related to the program and trainees.

11. Manage and coordinate ACGME site visits for the residency programs, including preparation of the site visit documentation. Along with PD and APDs help prepare program, faculty, and residents for site visit; arrange meeting rooms; ensure required documents are available to site visitor as requested; and serve as key participant in the site visit.

12. In consultation with the PD and APDs, develop and maintain resident/fellow schedules, including annual rotation schedules, call schedules, and clinic schedules.

13. Assist PD and APDs in development of program evaluations that measure resident/fellow performance, faculty performance, educational content of rotations, and the program, ensuring these are written in competency-based language, as necessary.

14. Identify methods for obtaining evaluations by outside evaluators, including nurses, patients/patient families, staff, students, peers, technicians, etc. (e.g. 360 evaluations).

15. In collaboration with the PD and APDs, establish policies and procedures for candidate recruitment.

16. Update and manage program information in ERAS (Electronic Residency Application Service) or appropriate matching service for the specialty.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

Education:

Bachelor's degree and five years of experience in related field preferred.

Experience:

Previous experience working in GME and familiarity with ACGME requirements strongly preferred.

Any appropriate combination of relevant education, experience and/or certifications may be considered.

Knowledge, Skills and Attitudes:

  • Knowledge of business and management principles.
  • Ability to direct, manage, implement, and evaluate department operations.
  • Ability to establish department goals, and objectives that support the strategic plan.
  • Ability to effectively plan, delegate and/or supervise the work of others.
  • Ability to lead, motivate, develop, and train others.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:

Full time

Employee Type:

Staff

Pay Grade:

H8