Director of Operations General Manager

4 weeks ago


Charlotte, North Carolina, United States The Health Club Full time

Benefits:

Bonus based on performance

Competitive salary

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Profit sharing

Relocation bonus

Wellness resources

About the Role:

The Health Club, a brand new 20,000 square foot, state of the art fitness and wellness facility is seeking a dynamic and experienced Director of Operations to organize and lead day to day operations. This is an exciting opportunity to join a new health club brand at the ground floor with virtually limitless growth potential. Total compensation will range from $80,000 to $150,000, deepening on experience, qualifications and achievement.

Responsibilities:

Assist in developing and rolling out club pre-sales strategies (opening slated for Jan 2025)

Lead efforts in hiring trainers, instructors, and front desk staff

Oversee all aspects of club operations, including membership sales, facility maintenance, and staff management

Collaborate with senior management to develop and achieve the quarterly business plan

Develop and implement club systems to follow and train staff by

Assist ownership in managing the clubs's financial budget, including expenses, wages, and revenue

Ensure high levels of customer satisfaction and retention

Manage and motivate a team of employees to achieve performance goals

Given the small, nimble and entrepreneurial nature of the Company, the above roles and responsibilities are fluid and subject to change periodically within reason.

Requirements:

2+ years of experience in a management role within the fitness or hospitality industry

Proven track record of achieving and maintaining revenue and membership targets

Strong leadership and communication skills

Knowledge of health club operations and industry trends

Bachelor's degree in business or related field preferred

About Us:

As we prepare to open our doors, The Health Club is set to become a key part of the Charlotte community, offering state-of-the-art fitness facilities and innovative programs. We're building a team committed to excellence, with the goal of creating a welcoming and inspiring environment for our future members. If you're passionate about fitness and eager to be part of something new and exciting, we'd love to have you join us as we launch this journey together. In good health, THE HEALTH CLUB.


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