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Director of Housekeeping and Facilities Operations

2 months ago

Charlotte, North Carolina, United States Compass Group USA Full time
Job Summary

We are seeking a highly skilled and experienced Director of Housekeeping and Facilities Operations to join our team at Compass Group USA. As a key member of our operations team, you will be responsible for overseeing the day-to-day operations of our housekeeping and facilities departments in a senior living setting.

Key Responsibilities:
  • Compliance and Regulatory Management: Ensure compliance with all local, state, and federal agencies, including the State Health Department, NFPA, and CMS, as well as all policies and procedures of the organization and client.
  • Operational Planning and Control: Review, plan, organize, and control functions and activities of all support services under the scope of the contract.
  • Program Development and Implementation: Develop, recommend, and implement new programs, services, policies, and procedures as necessary to enhance the desirability of the community for current and future residents.
  • Communication and Liaison: Lead all aspects of departmental communications to all customers, including client, resident groups, regional leadership, and other stakeholders.
  • Quality Assurance and Monitoring: Monitor the flow and quality of work to ensure timely completion of workload and adherence to communities' standards.
  • Contractor and Supplier Management: Serve as a liaison with contractors, architects, engineers, and product suppliers to ensure seamless delivery of services.
  • Facilities Maintenance and Improvement: Maintain the department in an 'inspection ready' state at all times and implement changes to services that enhance the desirability of the community.
  • Associate Development and Engagement: Encourage and cultivate associate creativity and innovation with all community programs and advise on structural changes and additions to buildings on property.
  • Team Leadership and Development: Lead and develop the teams to ensure growth and development of the department.
Preferred Qualifications:
  • Certification: Certified Healthcare Environmental Services Professional (CHESP) certification is highly desirable.
  • Experience: Five to seven years of responsibility at a director level in areas of housekeeping, plant operations, maintenance, in a healthcare setting.
  • Technical Skills: Proficiency in CMMS Systems and Microsoft Suite, as well as technical knowledge of electric, plumbing, HVAC, and Life Safety Codes.
  • Contract Management: Experience with Federal and State healthcare surveys, preferably in a long-term care setting.
Benefits:
  • Medical, Dental, and Vision Insurance: Comprehensive health insurance plans for you and your family.
  • Life Insurance and AD: Life insurance and accidental death and dismemberment (AD) coverage.
  • Disability Insurance: Short-term and long-term disability insurance to protect your income.
  • Retirement Plan: A 401(k) or other retirement plan to help you save for the future.
  • Paid Time Off: Generous paid time off for vacation, sick leave, and holidays.
  • Associate Shopping Program: Discounts on products and services through our associate shopping program.
  • Health and Wellness Programs: Access to health and wellness programs to support your physical and mental well-being.
  • Discount Marketplace: Discounts on products and services through our discount marketplace.
  • Identity Theft Protection: Protection against identity theft and credit monitoring.
  • Pet Insurance: Discounts on pet insurance for you and your furry friends.
  • Commuter Benefits: Pre-tax commuter benefits to help you save on transportation costs.
  • Employee Assistance Program: Access to an employee assistance program for support with work-life balance and personal issues.
  • Flexible Spending Accounts (FSAs): Flexible spending accounts for healthcare and dependent care expenses.