![Courtyard by Marriott Westbury Long Island](https://image.hospitalityonline.com/e/stock/courtyard-by-marriott.png)
Sales Coordinator/Front Desk Agent
1 month ago
The Sales Coordinator position supports the efforts of the Director of Sales/Sales Manager and potentially handles specific market segments, such as wedding and social groups and meetings, as assigned. Other primary responsibilities include (May also include some front desk shifts):
Qualifying and selling our hotel's facilities and services to inquiries and sales leads.Maintaining communication with clients from the beginning to end of their event to ensure their satisfaction.
Conducting hotel tours and site inspections for prospective clients.
Attending community and industry networking events to represent the hotel.
Participating in sales blitzes.
Maintains awareness of the sales practices of the hotel's competitive set and is a "product expert" when selling against them.
Ensures that he/she adheres to all sales administrative processes that are in place including preparation and submission of reports or internal communication and meets deadlines.
Builds strong relationships and loyalty with all clients/groups and maintains professional integrity.
Builds and manages room blocks in Property Management Systems
Enters rooming lists for all groups and creates group resumes
Assists with detailing group resumes and BEOs and coordinates billing between accounting, front office and sales
Job Requirements To be considered for this position, you must: Have previous front desk, reservations or sales office experience
Clear, concise written and oral communication skills
Be able to work efficiently in a fast-paced working environment
Be extremely organized and detail-oriented
Ability to effectively multi-task, prioritize and meet deadlines
Proficient with computers including Word and Excel
Ability to learn to use new computer systems and programs
Source: Hospitality Online
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