Entry Level Customer Service Assistant
Found in: beBee jobs US - 2 weeks ago
Job Title: Entry Level Customer Service Assistant
Company: Smart Stack Impact
Location: Charlotte, North Carolina
Job Type: Full-time
Pay range: $ $29.00 hourly
About Smart Stack Impact:
At Smart Stack Impact, we don't just craft stories; we sculpt narratives that resonate, captivate, and drive real results. As a premier Public Relations company, we understand the power of perception and the art of influence.
Smart Stack Impact is seeking a motivated and customer-focused Entry Level Customer Service Assistant to join our team and support our clients with their inquiries and requests. In this role, you will serve as the first point of contact for clients, providing assistance and resolving issues to ensure a positive experience. This position offers opportunities for growth and development within our company.
Responsibilities:
Assist clients with account inquiries, service requests, and general information about Smart Stack Impact's services and offerings
Coordinate with internal teams to address client needs and ensure timely resolution of issues
Maintain accurate records of client interactions and transactions in our CRM system
Assist with administrative tasks, such as data entry, filing, and document preparation
Provide support to the Customer Service team and assist with special projects as needed
Qualifications:
High school diploma or equivalent; college degree preferred
Excellent communication and interpersonal skills, with a friendly and professional demeanor
Strong problem-solving abilities and attention to detail
Ability to multitask and prioritize tasks effectively in a fast-paced environment
Proficiency in Microsoft Office Suite and experience with CRM software is a plus
Positive attitude and willingness to learn and grow within the company
Benefits:
Competitive salary and benefits package.
Opportunities for professional development and growth.
Collaborative and supportive work environment.
Flexible work arrangements and remote work options.
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