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Restaurant General Manager, Diplomat Prime

4 months ago

Hollywood, Florida, United States Hilton Full time

The Diplomat Beach Resort is searching for a talented Restaurant General Manager to help lead their Diplomat Prime team

In this role, you will assist in overseeing operations in the food and beverage outlets and will be managing a team of 20. This position will report to the Director of Restaurants.

The ideal candidate will be an engaging leader with a passion for creating exceptional experiences, strong customer service skills, the ability to multi-task, and the desire to foster a culture of respect and positivity. Minimum 3-5 years of food and beverage leadership experience, hotel operations experience, product knowledge, wine knowledge, and fine-dining background is preferred. Prior union experience is a plus.

DIPLOMAT PRIME STEAKHOUSE - Diplomat Prime, South Florida's award-winning boutique steakhouse located at the iconic Diplomat Beach Resort in Hollywood, Florida, offers a premier dining experience. Indulge in the finest culinary creations amidst a sophisticated atmosphere, featuring prime dry-aged beef and seasonal seafood dishes crafted with locally sourced ingredients. Complement your meal with selections from our extensive wine cellar boasting over 300 varietals or enjoy a classic handcrafted cocktail.

This stunning 1000 room oceanfront resort is the perfect getaway with two beachside pools, a Dip & Slide splash pad for kids, and 1,000 linear feet of alabaster beach. Savor stunning views, delicious dining options, and endless sunshine in Hollywood, Florida.

Website:

Shift Pattern: Full availability is required including weekends and holidays

What are the benefits of working for Hilton?*

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

  • Go Hilton travel program: 100 nights of discounted travel
  • Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
  • Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
  • Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
  • Flexible shifts and days off
  • Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare
  • Mental health resources including free counseling through our Employee Assistance Program
  • Best-in-Class Paid Time Off (PTO)
  • 401K plan and company match to help save for your retirement

**Available benefits may vary depending upon property-specific terms and conditions of employment

What will I be doing?

As a Restaurant Manager, you would be responsible for directing and organizing the activities and services of a hotel food and beverage outlet (restaurant, lounge, room service, coffee shop, etc.) in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Manage all outlet operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
  • Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counselling and evaluations and delivering recognition and reward
  • Monitor and assess product and service and satisfaction trends, evaluate and address issues and make improvements accordingly
  • Ensure compliance with health, safety, sanitation and alcohol awareness standards
  • Initiate and implement marketing and up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue
  • Ensure team members have current knowledge of outlet offerings, products, services, facilities, events, pricing and policies and knowledge of the local area and events
  • Recruit, interview and train team members

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all