Implementation Specialist I

1 month ago

Minneapolis, Minnesota, United States National Diversity Network Full time
Implementation Specialist I

US-MN-Minneapolis

Job ID:
Type: Regular
# of Openings: 1
Category: Implementation
SPS Commerce, Inc

Overview

Exciting opportunity Due to continued team growth, we have a Consultant I opening across the Direct Network Automation Implementation team This position is a great chance to Forge Your Path at SPS Commerce

As an automation consultant you believe in collaboration and teamwork. You demonstrate a high level of urgency and are naturally curious and take initiative. In this role you will use your project management skills and technical aptitude to work directly with external customers and internal partners. If you pride yourself on your communication skills, ability to develop solutions and get things done and want the challenge of working with retailers of all sizes across the globe, then this is the role for you

This position is hybrid based out of our Minneapolis office.

Does this sound like you?
  • Teamwork and collaboration help to drive the process of resolving issues using forward-thinking, out of the box solutions - and you are always looking for an opportunity to succeed together.
  • You are customer focused. You can forge strong working relationships and instill trust while solving problems and driving value for customers.
  • Initiative empowers you. You successfully analyze complex situations and develop solutions. You don't stop until the job is done.
  • Fast-paced, dynamic work environments are where you thrive. You can work with minimal supervision while taking initiative and setting priorities.
Day-to-Day

As an automation consultant on our team, you will work among a team of professionals responsible for developing standardized solutions for our customers. You will research, isolate, diagnose, resolve and follow-up on problems for customer change events. When necessary, you will also manage escalated events as appropriate.
  • Install, upgrade, test, and configure systems as part of completing implementation project.
  • Consult with clients to analyze and verify operational needs, and to understand clients' business objectives and goals.
  • Keep customer and other stakeholders informed of project progress.
  • Perform post-sale initial technical implementation of technology products.
  • Conduct tasks and assignments as directed
  • Work under moderate supervision with some latitude for independent judgment.
  • Track progress of Implementation project(s). Ensure deadlines are met and scheduling issues resolved
Minimum Requirements

Consultant I
  • Bachelor's Degree with 2 years of related experience; or an advanced degree without experience; or equivalent experience.
  • Excellent communication skills
  • Strong analytical, problem solving and troubleshooting skills.
Preferred Experience
  • 3-5 years professional business experience
  • A balanced mix of skills: driver and facilitator, tactical leader and doer
  • Familiarity with XML a plus
  • Experience with text editing and data mapping tools
  • In-depth knowledge of mapping tools and functionality
EOE including disability/veteran

SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.

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