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Desktop Systems Support Associate

3 months ago

Peachtree Corners, Georgia, United States Brightree Full time

Digital Health Technology team powers digital experiences and engagement to enhance the lives of millions of people every day through connected care. We build, deliver and manage a portfolio of data management platforms and mobile offerings in support of our core businesses. We thrive on simple and elegant architecture and agility. You'll be immersed in a dynamic high-growth environment and empowered to excel, take informed risks, and drive ingenuity across the enterprise.

As the Associate Analyst, IT Support you will be in Peachtree Corners, Georgia at our Brightree office. Reporting into the Enterprise Technology Services Team Lead - Americas, you will deliver extraordinary customer experience and IT support to all ResMedians making their lives easier by supporting them, quickly and effectively. We are small, mighty, and global, which allows you to learn new things and build your skills while working with an awesome team

Let's talk about the role:

  • Onsite support at our Peachtree Corners office
  • Active Directory/Exchange Management
  • Phone and Ticket support globally
  • MECM imaging of machines
  • Support Audio/Visual and conference rooms, support hardware and network systems, phone, and video conference equipment
  • Collaborate with a global team
  • Performs other project and duties as assigned

Let's talk about you:

  • Bachelors degree required.
  • You love helping people and love solving problems.
  • You are inquisitive and love technology.
  • Minimum of three (3) years of experience in the support of Microsoft desktop operating systems and applications suites in a Windows 10 and Mac environment.
  • You are a natural problem solver.
  • You are a critical thinker.
  • You are an experienced IT Help Desk Technician that can solve advanced technical problems.
  • You are patient and friendly even in challenging situations.
  • You can share your knowledge in an easy-to-understand way.

Apply now The Team can't wait to meet you.

Joining us is more than saying "yes" to making the world a healthier place. It's discovering a career that's challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now We commit to respond to every applicant.