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Lead Operational Risk

3 months ago

Chicago, Illinois, United States Discover Full time

Discover. A brighter future.
With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description:
At Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on its customers and is consistently awarded for both. We're all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.
This position will assist in the management and execution of the Compliance Management System (CMS) project for Discover Network Operations, which includes various risk and compliance activities. The ideal candidate has a background in compliance activities, skills in project management, is detail oriented, a thought leader, and an effective communicator. You will be responsible for reporting on, and monitoring, the status of risk and compliance projects and initiatives. You will actively manage and escalate risk and customer-impacting issues within the day-to-day role to management.
Responsibilities

  • Maintains consolidated database of remediation efforts.
  • Utilizes software applications, including spreadsheets, relationship databases, statistical and graphical packages to assemble, manipulate, and format data and reports.
  • Provides reports to assess the results of tests and support decision making. Ensures adequate tests and controls are in place for the validity of reporting.
  • Analyzes risk and operations data. Interprets data to support risk environment monitoring and risk mitigation.
  • Tracks and follows up on complaint handling to ensure root-cause analyses and remediation efforts have been completed.
  • Prepares formal and informal communications to management regarding initiatives, issues, and achievements.

Minimum Qualifications
At a minimum, here's what we need from you:

  • Bachelor's Degree in Business, Accounting, Finance, Computer Science, Liberal Arts, or related field
  • 4+ years of experience in Consumer Banking, Retail Banking Operations, Project Management, Risk Management, Consumer Banking Compliance, Audit, Operations, Customer Service, Quality, Policies and Procedures, AML, and/or other regulatory experience, or related field
  • In lieu of a degree, 6+ years of experience in Consumer Banking, Retail Banking Operations, Project Management, Risk Management, Consumer Banking Compliance, Audit, Operations, Customer Service, Quality, Policies and Procedures, AML, and/or other regulatory experience, or related field

Preferred Qualifications
If we had our say, we'd also look for:

  • 6+ years of experience in Consumer Banking, Retail Banking Operations, Project Management, Risk Management, Consumer Banking Compliance, Audit, Operations, Customer Service, Quality, Policies and Procedures, AML, and/or other regulatory experience, or related field
  • Lean, Six Sigma and/or demonstrated process improvement expertise

What are you waiting for? Apply today
And by the way, while you're waiting to hear from us, don't forget to check out the great benefits Discover offers.
The same way we treat our employees is how we treat all applicants - with respect. Discover Financial Services is an equal opportunity employer ( EEO is the law ). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other characteristic protected by federal, state, or local law in consideration for a career at Discover.
Application Deadline:
The application window for this position is anticipated to close on Aug We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.
Compensation:
The base pay for this position generally ranges between $75,500.00 to $127, Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.
Benefits:
We also offer a range of benefits and programs based on eligibility. These benefits include:

  • Paid Parental Leave
  • Paid Time Off
  • 401(k) Plan
  • Medical, Dental, Vision, & Health Savings Account
  • STD, Life, LTD and AD&D
  • Recognition Program
  • Education Assistance
  • Commuter Benefits
  • Family Support Programs
  • Employee Stock Purchase Plan

Learn more at .
What are you waiting for? Apply today
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)
Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.