Operational Risk Specialist
2 weeks ago
We are seeking a highly skilled Operational Risk Specialist to join our team at TransUnion. As an Operational Risk Specialist, you will play a critical role in establishing and maintaining control testing and monitoring protocols, and conducting control testing and monitoring in alignment with the Operational Risk and Control Assurance program.
Key Responsibilities- Establish and maintain control testing and monitoring protocols
- Conduct control testing and monitoring in alignment with the Operational Risk and Control Assurance program
- Identify and drive areas of control improvement for key processes and procedures
- Develop testing scripts, review control evidentiary documentation, and assess design and operating effectiveness of controls
- Monitor processes for control failures and review reporting outputs to ensure accurate reflection of control environment
- Support the business unit to review consistent control failures and initiate agreed upon remediation plans
- Facilitate the ongoing RCSA (risk and control self-assessment process) to ensure timely response, attestation and action by the business
- Assist with investigation and control design following incident or risk event
- Challenge risk and process owners on the quality and effectiveness of their controls
- Engage with different business owners on the implementation, execution and compliance of controls
- Escalate risk and control issues to the relevant stakeholders and governance forums as appropriate
- Provide input towards reporting to show the current control environment and how it is performing
- Perform specialized risk assessments with business SMEs, which involves identifying, analyzing, describing and estimating the risks affecting the business
- Conduct deep dives to drill down and identify process and control weaknesses and make recommendations for control improvements that will materially improve the TransUnion risk and control framework
- Perform specialized deep dives/thematic reviews to identify non-adherence to Policy and Standards and pro-actively identify root cause and create action plans to address
- Act as a control subject matter expert providing support, education and training to business units to build risk/control awareness within the organization
- Provide coaching support to the business to drive improvements in the quality of risk and control management
- Develop tools, templates and training to assist the Operations Business Units
- Create and maintain ORCA policy and process documentation to ensure consistency to the standards and allow for smoother transition for future implementations
- Work with direct manager, internal and external stakeholders to understand needs and ensure alignment to key initiatives
- Maintain and prioritize workload to ensure focus on risk mitigation, control efficiencies and compliance
- Be a resource to Compliance/Risk/ORCA on quality improvement ideas and protocols
- Bachelor degree or equivalent experience in risk management
- 2+ years of relevant enterprise risk and control management experience; preferably in an operations environment
- Knowledge of enterprise risk management and control concepts
- Strong written and verbal communication skills, excellent inter-personal skills with the ability to bridge business and technical environments, and ability to build professional relationships
- The initiative to propose solutions and to take action independently with the confidence to effectively challenge the status quo
- Excellent attention to detail and a high level of accuracy in all areas of work
- Organization and time management skills, specifically working to deadlines with multiple deliverables
- Strong analytical and problem-solving capabilities
- Highly developed ability to analyze and present data and information effectively
- Ability to articulate a business issues without resorting to technical language
- Process improvement through effective control monitoring and management
- Maintaining regulatory compliance in a complex environment
- Ability to effectively use Microsoft office suite of products (e.g. Excel, PowerPoint, Word, SharePoint)
- 2+ years' experience working in a financial services or regulated operations environment
- Governance, Risk and/or Compliance certification (e.g. CCEP, ARM, GRCP)
TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, tuition reimbursement, additional (following any short-term disability) 10 weeks of parental leave with gradual return, adoption assistance, fertility coverage, spousal and domestic partner benefits, charity gift matching, employee stock purchase plan, retirement contributions with employer match, organizational growth potential through our online learning platform with guided career tracks, and access to TransUnion's Employee Resource Groups.
We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.
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