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Direct Care Lead

4 months ago

Palo Alto, California, United States TELECARE CORP. Full time

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.

Telecare Poplar House in East Palo Alto is Enhanced Behavioral Supports Homes (EBSHs) are adult residential facilities. EBSHs provide 24-hour non-medical care in a homelike setting to individuals with developmental disabilities with challenging behaviors who require additional supports, staffing, and supervision. The homes have unique characteristics and offer person-centered planning, positive behavior supports, trauma-informed care, and other services and supports which are beyond what is typically available in other community-based homes.

Shifts Available

Full Time; Shifts Hours and Days vary as needed

Expected starting wage range is $ $37.21. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.

POSITION SUMMARY

Under the supervision of the Program Administrator, provide rehabilitative support services for adults with developmental disabilities with challenging behavior service needs.

QUALIFICATIONS

Required
  • High School Graduation or G.E.D.
  • One (1) Year experience providing direct care to individuals with developmental disabilities with challenging behavior service needs.
  • Board certified as a Registered Behavior Technician within 60 days of initial employment or be a Qualified Behavior Modification Professional
  • Within one year of employment, all direct care staff shall complete both segments of Direct Support Professional (DSP) competency-based training course including the competency tests or pass the department-approved challenge tests applicable to both training segments. Proof of prior successful completion of both training segments and competency exams will meet this requirement.
  • Must be at least eighteen (18) years of age.
  • Must be CPR, First Aid, and CPI certified (hands-on course) on date of employment or prior to providing direct client care and maintain current certification throughout employment.
  • Must be trained in the use of restraints withing guideline of Ukeru crisis prevention intervention techniques.
  • All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. Position requires driving, valid driver license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply.

ESSENTIAL FUNCTIONS

  • Demonstrate the Telecare mission, purpose, values and beliefs in everyday language and contact with the internal and external stakeholders
  • Participate as delegated or as needed as a member of a multi-disciplinary treatment team and assist in the evaluation and assessment, treatment planning, and discharge planning for each persons served.
  • Assigns shift tasks to direct care staff, including but not limited to housecleaning, persons served care, cooking, activities, client appointments, etc.
  • Provides training to direct care staff on the needs of the person served and in the performance of their job duties.
  • Assigns staff to work with persons served based on the persons served individual needs.
  • Maintains legal and regulatory compliance and completes all necessary reporting requirements for covered shifts to all licensing and regulatory bodies.
  • Assists persons served to take self-administered, prescribed medications
  • Ensures Direct Care Staff understand the medication indications and side-effects.
  • Provide direct client care in 1:1 and group settings utilizing applied behavioral analysis (ABA) principles and natural environment training arrangements.
  • Collect, record, and summarize data on observable client behavior.
  • Maintain a clean, safe, and organized work and therapeutic environment.
  • Collaborate with the individual support team and partnering agencies.
  • Maintain and acquire technical knowledge by attending required trainings.
  • Maintain daily logs and data reports.
  • Maintains knowledge of all active support plans for persons served at the program
  • Provide physical care, training, supervision, and recreation of persons served as prescribed in the Individual Program Plan (IPP) and Individual Behavior Support Plan (IBSP) and provided for in the Program Design.
  • Act as an appropriate role model for persons served by dressing and behaving in a socially appropriate manner.
  • Prepare meals and snacks as indicated on weekly menus while involving persons served in meal preparation tasks to the extent that persons served choose to participate.
  • Drive persons served to medical and dental appointments, and any outside activities, as assigned by the Program Administrator or program designee.
  • Maintains integrity and confidentiality of HIPAA compliance and regulations regarding client information and records.
  • Must participate in monthly supervision meeting with qualified supervisor. This position must be supervised for 5% of qualifying activities each month by BCaBA or BCBA if applicable.

Duties and responsibilities may be added, deleted and/or changed at the discretion of management.

Position requires transporting Members in program vehicle (acceptable driving record)

SKILLS

  • Skilled critical thinking, situational awareness, conflict resolution, and problem-solving.
  • Skilled team oriented participant, a strong communicator, and exhibit excellent interpersonal capabilities.
  • Takes initiative and effectively manages time.
  • Ability to deal effectively with a wide variety of personalities and situations requiring tact, poise, friendliness, and sensitivity.
  • Ability to communicate well in English, both verbally, in person and on the phone, and in writing
  • Basic knowledge of Microsoft programs and electronic data collection.

PHYSICAL DEMANDS

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to sit, bend, squat, kneel, crawl, climb and lift and carry items weighing 50 pounds or less as well as to frequently walk, stand, twist, reach and do simple and power grasping. The position requires manual deviation, repetition and dexterity and to occasionally drive and be exposed to uneven walking ground as well as Hazardous Exposure (Blood Borne Pathogens, Hospital Waste, Chemical & Infectious). Visual requirements include computers and books exposure.

EOE AA M/F/V/Disability

If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.