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Sr. Child Support Technical Analyst

1 month ago

Baton Rouge, Louisiana, United States NTT DATA Services Full time

Req ID:

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Sr. Child Support Technical Analyst to join our team in Baton Rouge, Louisiana (US-LA), United States (US).

Overview of job:

The Senior Business/Technical Analyst (Sr. BA/TA) will be a member of an Enterprise Program/Project Management Office (EPMO). They will work as part of a larger team providing EPMO services for a Human Services agency establishing a governance portfolio foundational structure

Job Responsibilities Include:

The Sr. BA/TA will actively participate in the delivery of tasks/activities and associated deliverables, providing support for the team. In collaboration with other NTT DATA Government Consulting and Advisory (GCA) consultants, the selected candidate will work as part of the project team to establish and execute a PPMO and support the analysis, planning, design, implementation, and evaluation of key projects to help the client achieve organizational goals. Working under the direction of the Project Manager. Other responsibilities of this position include:

  • Assist in defining, developing, monitoring and enforcing the State's PPMO processes, governance, standards, SDLC processes and procedures
  • Lead technical requirements sessions and various program related meetings to determine functionality to be incorporated into the new system or PPMO structure
  • Document technical requirements, ensure testability and create traceability matrix
  • Support the project's technical/business activities for compliance tracking and monitoring
  • Support the State and PMO Managers in reporting and communications of federal compliance activities
  • Participate in strategic planning assessments, technical policy and procedures research and analysis
  • Once PPMO established, lead technical requirement efforts for prioritized IT projects including but not limited to activities such as technical requirements management, agile team participation, technical documentation review/assessment, federal assessment reviews, testing, and implementation
  • Analyzes client requirements and design solutions ensuring client objectives are met
  • Provide support in the areas of data management, SDLC, security compliance and system performance
  • Review project deliverables for accuracy and quality
  • Provide input on project and requirement metrics
  • Partner with various stakeholders to complete technical documentation needs
  • Leverage knowledge of the state and federal technical requirements and policy and apply it when appropriate
  • Assist with test case/user story creation and other UAT activities
  • Assist in the development of roadmaps, graphics and visuals, as needed
  • Attend project and status meetings reporting on progress of assignments

Required Qualifications:

  • Minimum 8 years relevant experience in Business/Technical Analyst role/capacity providing services on a large scale, modular business and technology modernization projects
  • Minimum 4 years' experience with Human Services agencies and programs
  • Undergraduate degree or 4 years equivalent combination of education and work experience
  • Minimum 4 years' experience with State Child Support and/or Child Welfare Programs

Preferred Skills:

  • Experience with Federal systems certification and monitoring reviews
  • IIBA, Agile or technical certifications

SDLC (Software Development Life Cycle) and ALM tools experience

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $89,032 to $140,000. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

About NTT DATA Services

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.