Bottle Service Server

1 month ago


Baltimore, Maryland, United States Caesars Entertainment Full time
JOB SUMMARY:

The Bottle Service Waitress is responsible for providing guests with a memorable bottle service experience, serving drinks, upselling bottles, bringing in clients, guest retention, promoting the venue, and booking tables on a monthly basis.

JOB DUTIES:
  • Recommending and selling beverages and bottles to guests
  • Must be able to open and pour beverages for bottle service
  • Must have the highest level of customer service with constant smile and engaging attitude.
  • Serving drinks and occasionally food to guests
  • Entering all order into the Point of Sales system
  • Accepting money and making change when needed
  • Assisting bartender with stocking, inventory, and general cleaning
  • Ensuring compliance with all State and local alcohol ordinances and the implementation of these ordinances
  • Performing cleaning side work as assigned
  • Completing all service paperwork as required
  • Adherence to SERVE-safe alcohol requirements
QUALIFICATIONS:
  • Previous server nightclub or nightclub experience required
  • Night Club/Premium Lounge/High Volume Bar experience required
  • 1+ years in customer service industry with a clear passion for service.
  • Working knowledge of standard drink recipes, spirits, wine, and beer.
  • Understanding of classes of alcohol, different glasses, brand names and garnishments
  • Working knowledge of bar equipment.
  • Cash-handling skills, cash out procedures (voids, refires, guest disputes, etc.).
  • Computer literacy (point of sale)
  • Must comply with strict grooming and Uniform and appearance standards.
  • Knowledge of applicable laws and regulations, i.e., federal and state
  • The physical ability to carry medium trays with multiple drinks
  • Must be able to tolerate loud music, crowds, club lighting.
  • Must be able to stand or walk for long periods of time (8-10 hours).
  • Must be able to lift/push and carry up to 35 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel.
  • Must be able to work varied shifts, weekends, and holidays.

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