Management Assistant
4 weeks ago
Join our team at University Village Apartments as a Management Assistant Conveniently located in Minneapolis, MN off University Ave - Next to U of M.
Job Details:
- Hours: Full-time, Monday to Friday, 10am to 6:30pm
- Pay: $20 / hour
- Location: 2515 University Ave SE, Minneapolis, MN 55414
Benefits:
- Generous Vacation Time
- Sick Leave Benefits
- 401(k) Match
- Paid Holidays, Yearly Floating Holidays
- Employee Assistance Program
- All employees (including immediate family) eligible for a 20% Tuition Grant with Rasmussen University
Management Assistant Responsibilities:
Leasing
- At all times, utilize Fair Housing standards and practices as defined by state and federal law.
- Insure that an adequate supply of printed leasing materials and, if available, promotional give-a-ways, is/are available to be given to prospective residents.
- Maintain up-to-date knowledge of the project's rental criteria, unit availability, features and benefits, market rents and current leasing specials.
- Maintain current knowledge of the property's competitor's rental criteria, unit availability features and benefits, market rents and current leasing specials.
- Prepares all advertising and outreach materials with assistance from Community Manager.
- Respond to inquiries regarding unit availability and property information while creating excitement for, and encouraging the prospect to schedule, an appointment to visit the property.
- Maintain current prospect and leasing data on the property's guest card and in its property management system.
- Update and maintain weekly occupancy reports and Executive Summaries.
- Ascertain the prospective resident's needs, wants and financial parameters with regard to housing and conduct leasing tours of units which meet those needs, wants and financial parameters.
- Encourage prospective residents to complete the project's rental application and submit a security deposit to "hold" a specific apartment. Communicates with applicants by completing cancel, deny letters, to be set the same day.
- Submit prospect's application to the community's screening company and presents results to Community Manager as required.
- Perform daily follow-up of clients, leads and files
- Prepare lease-related paperwork in an accurate and timely manner and obtain the signature of the Community Manager and the resident on the Residential Lease.
- Review with new residents all lease related documents including, but not limited to, the Residential Lease, addenda and Rules and Regulations and, with the new resident, conduct a formal move-in inspection and home orientation.
- Ensures quality of cleanliness of all vacant units and common areas.
Marketing
- Assists in coordination of marketing activities designed to expose the property to the local community.
- Collect competitors marketing and leasing information, specials, and occupancy/preleased information.
- Update on-line listings daily or as needed.
- Update and Coordinate Social Media networking and advertising.
- Perform all other duties as assigned.
Resident Retention
- Contact residents after work order completion for satisfaction check.
- Assist Community Manager in coordinating the annual survey, move in survey, and pre-renewal survey.
- Create and distribute monthly resident news letter
- Coordinate resident events.
- Call and Email residents randomly for satisfaction check.
Management Assistant Qualifications:
- High School Diploma or equivalent required.
- Knowledge of office practices, procedures, systems and equipment including, but not limited to, Microsoft applications Word, Outlook and Excel.
- Good interpersonal skills including the ability to communicate clearly and effectively.
Working Hours: Please note that this position is required to work one weekend shift per month for 2 hours.
Great Lakes Management Company is an at-will employer; this job description is a guideline and does not constitute a written or implied employment contract. GLMC is an EO Employer/Vets/Disabled.
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