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Portfolio Services Associate 2

2 months ago

Berwyn, Illinois, United States State Street Full time

Portfolio Services Associate 2

Who we are looking for

We are looking for a self-motivated individual that can learn, execute, and oversee day to day operational tasks within a fast paced environment supporting complex operations for significant investment management clients. This new role within Portfolio Services creates an opportunity for the development of subject matter expertise and experience within a client focused team while attempting to recognize and achieve efficiencies.

Why this role is important to us

Position will interact and provide support to numerous teams and departments within the organization, including Portfolio Services, Transaction Management, Performance, Reconciliation, and many others

The role is client facing, including answering queries from clients over the phone or in writing, working with the COOs to provide timely and accurate responses to ad-hoc client queries, participating in client meetings and representing the business unit. This role will help to build professional working relationships with our clients to achieve our goals.

What you will be responsible for

  • Portfolio Services analyst will be responsible for numerous functions including, investigation of ad hoc client inquiries regarding the health of portfolios, material reconciliation break review, analyze output on various data checks, month end accounting books close and reopen process, day over day analysis identifying data trends to enhance operational procedures and reduce risk, assist client with new suite of dashboards, review performance discrepancies, participate in group meetings/client calls, among various other responsibilities.
  • Regular interaction with middle office functional teams to oversee and communicate resolution of issues.
  • Responsibility to contribute and develop a strong risk management controlled environment while attempting to avoid inadvertent data disclosures.
  • Take a lead role in any internal/external projects that come our way including audits.
  • Review and validate colleagues work and collaborate with our global counterparts to provide follow the sun coverage.
  • Ensure procedures are documented and followed.
  • Conduct high-level analysis in complex areas of expertise, identify and resolve work-processing issues, make suggestions to streamline operations and implement.
  • Act as a subject matter expert and provide guidance to other departments and employees; including training for new team members, and cross training for existing team members.
  • Review and resolve discrepancies on complex and escalated matters from external clients and internal departments.
  • Approve documented workflow, procedures and controls.
  • Ensure documented procedures and checklists are maintained and up to date.
  • Determine impact of activity to other areas.
  • Make proactive recommendations and solutions for problem resolution.
  • Interface with senior level internal and external clients and other departments on complex matters and inquiries.
  • Ad-hoc reporting, including daily, weekly and monthly metrics.
  • Engage in complex special projects and assignments including new client onboardings.

What we value

  • Performs work independently and analyzes and recommends solutions to complex and non-routine issues and special projects.
  • Develops processes, procedures and controls.
  • Handles regular independent interaction with client contacts.
  • Focus of job on performing complex tasks and providing business and technical expertise in support of multiple clients.
  • Acts as an advisor to other areas of the organization.

Education & Preferred Qualifications

  • Bachelor's degree with emphasis in finance, accounting, or economics or equivalent work experience in finance or accounting
  • 1-3 plus years related industry experience including operational experience
  • Working knowledge of Domestic and International financials and related instruments
  • Understanding of investment operations

Additional Competencies:

  • Strong attention to detail and analytical skills
  • Good time management, organizational skills and a collaborative approach
  • Ability to develop business relationships within and outside the organization
  • Excellent interpersonal, communication, organizational and problems solving skills
  • Ability to multi-task, balance workload and work in a deadline oriented position
  • Computer proficient including spreadsheet and database applications
  • Industry relevant qualifications, e.g. CFA, Series - optional.
  • Knowledge of order management systems, e.g. CRD desirable.
  • Clear communication skills to audiences of different levels of seniority.
  • Must be self-motivated, adaptable and show initiative in different circumstances and under pressure.
  • Flexibility in working outside of your responsibilities and areas of expertise
  • Structured Query Language - optional.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Salary Range:

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

For further information, and to apply, please visit our website via the "Apply" button below.