Data Owner Senior Associate

1 month ago


Chicago, Illinois, United States JPMorganChase Full time

Job Description
At JPMorgan, we are not looking for job seekers. We seek change makers who want to make an impact
The Area Data Owner senior associate for Consumer Community Banking - Voice strategic programs is a member of the Operations Data Ownership team comprised of Product, Technology, Design & Customer Experience and Analytics and will report into the Head of Data for Machine Learning and Intelligence Operations (MLIO) and Voice. We are looking for a leader who is passionate about using data to accelerate data product development and management, align to business and product objectives and improve the Chase customer experience.
Job Responsibilities -

  • Create plans for the development and delivery of product data to support strategic business objectives, business operations, advanced analytics, and metrics and reporting.
  • Work with key partners to drive an understanding of the data and its use within the business. Provide subject matter expertise with respect to the content and use of data in the product and associated business area.
  • Identify the scope of critical data within their product, ensuring that the prioritized data is well-documented as to its meaning and purpose, and classified accordingly with metadata to enable its understanding and control.
  • Lead publishing of voice data to the Data Lake and strategize towards that goal.
  • Support the aligned Data & Analytics lead for their product by identifying data required to be integrated into analytics platforms to support analytics projects.
  • Work closely with the Area Product Owners to scale the data ingestion and modernization process along with architecture and movement of data to the Data Lake.
  • Aid in creating end to end data flows by analyzing business processes for every Machine Learning use-case.
  • Develop processes and procedures to identify, monitor, and mitigate data risks for data in the product, including risks related to data protection, data retention and destruction, data storage, data use, and data quality.
  • Manage the execution of tasks to comply with firm wide policies, standards, and procedures related to the integrity and protection of data in the product.
  • Develop relationships with product data delivery partners and data consumers, including leaders in the Business, Technology, Analytics, Operations, Risk and Control functions.

Required qualifications, capabilities and skills -

  • 6+ years of industry experience in a data-related field.
  • 5+ years of experience within technology engineering, AWS, cloud modernization as it relates to data analytics.
  • Subject matter expertise in business or product data or processes including Product Management Leadership discipline.
  • Understanding of Agile technological development methodology.
  • Demonstrated ability to manage delivery timelines, and ensure our product and organization is on track to meet our goals.
  • Proven ability to execute via internal partnerships.
  • Strong interpersonal and communication skills.
  • Structured thinker with good business acumen.
  • Ability to articulate complex technical concepts to senior audiences.

Preferred qualifications, capabilities and skills -

  • Master's degree preferred.
  • Preferred experience with real-time data movement across Cloud.
  • Preferred experience in Innovation- Machine Learning, Artificial Intelligence, and Cloud native technologies.
  • Preferred Technical knowledge of data management and governance, big data platforms, or data architecture.

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.


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