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Service Specialist

2 months ago

Palo Alto, California, United States Adecco US, Inc. Full time

Job Description

We are seeking a qualified candidate for the position of Service Specialist. Service Specialists provide a variety of support within our client locations. They cross train in multiple service areas such as filing, reception, hospitality, records, copy, mail, or other positions as applicable. Service Specialists are expected to provide support to all requests and flex services with a "can do" attitude and philosophy. This position requires a team player mentality, ability to deliver on service commitments timely, and communication skills both with our internal team and our client staff


• Location: Palo Alto, California


• Pay Rate: $19-$21/hr.


• Start Date: ASAP


• Work Schedule: 8:30-5:30 PST

Responsibilities and Essential Functions:


•Provide support for miscellaneous requests and flex services with a "can do" attitude and philosophy


•Maintain a positive team-player mentality


•Accurately communicate with client staff and EPIQ team members regarding commitments, deadlines, challenges, requests, etc.


•Deliver on service commitments in a timely and accurate manner


•Invest proper effort and QC approach to deliver highest quality work and service


•Comply with standards of operations as set forth in the contract agreement, the site operations manual, and the employee handbook

Pay Details: $19.00 to $21.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.