Senior Analyst

4 weeks ago

New York, New York, United States American Express Full time
You Lead the Way. We've Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel & Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.

The Consumer Banking organization is currently hiring a Senior Analyst who be a member of the team responsible for developing analytics and go-to-market insights across Savings & Checking products. The incumbent will use analytics while partnering across teams to shape banking's strategic initiatives, inform the product roadmap, and provide lights-on data support for the organization. This critical role represents a unique opportunity to make an impact through innovative initiatives in the digital banking space.

How will you make an impact in this role?

Develop and analyze key performance metrics across Consumer Deposit products and portfolioAnalyze and provide insights on product marketing campaigns and customer segmentations to inform banking roadmapSynthesize internal and external data and trends to identify strategic growth opportunities Conduct deep dives to understand trends, generate, and present actionable insightsAssist in supporting key operational projections and prioritiesIncumbent will partner with a cross functional team of Product Heads, Digital team, Marketing, Finance, etcMinimum QualificationsDesire to work on dynamic, innovative, and evolving initiatives in the digital banking spaceStrong programming skills in SAS/SQLExperience manipulating and extracting insights from large and complex datasets Strong relationship skills, with ability to collaborate and communicate effectively across teamsStrategic thought leadership with strong critical thinking and analytical skills.Self-starter with ability to drive results and high energyExcellent communication skills with experience in crafting presentations with effective data visualizationBachelor's degree required2+ years of relevant experience.Preferred QualificationsExperience with HIVE, Python, Tableau, Splunk Masters or other advanced degreeExperience in consumer/retail/ digital banking. Salary Range: $60,000.00 to $100,000.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers/Employees - Click here to view the "Know Your Rights" poster and the Pay Transparency Policy Statement. If the links do not work, please copy and paste the following URLs in a new browser window: to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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