Senior Director, Digital Community Marketing

2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO). Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K's portfolio of world-class games across multiple platforms, include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, 31st Union, HB Studios, and 2K SportsLab. Our portfolio of titles is expanding due to our global strategic plan, building and acquiring exciting studios whose content continues to inspire all of us 2K publishes titles in today's most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment.

Our team of engineers, marketers, artists, writers, data scientists, producers, thinkers and doers, are the professional publishing stewards of 2K's portfolio currently includes several AAA, sports and entertainment brands, including global powerhouse NBA 2K, renowned BioShock, Borderlands, Mafia, Sid Meier's Civilization and XCOM brands; popular WWE 2K and WWE SuperCard franchises, TopSpin 2K25, as well as the critically and commercially acclaimed PGA TOUR 2K

At 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work We encourage ALL applicants to explore our global positions, even if they don't meet every requirement for the role. If you're interested in the job and think you have what it takes to work at 2K, we encourage you to apply

2K is looking for a Sr. Director, Digital Community Marketing, to join its Core Games group and lead the digital community marketing team efforts across the Core Games portfolio of projects, including the BioShock, Borderlands, Civilization, Mafia franchise and more. Reporting to the Vice President, Global Brand Marketing, you will play a crucial role in defining and leading, a team of Social, Community, and Influencer marketing experts to integrate social, community, and creator marketing throughout the lifecycle of our Core Game business unit franchises.

Representing the "voice" of our player, be responsible for fostering deep relationships between our players and our franchises, increasing understanding of player needs across the business unit to influence current and future product and marketing roadmaps. Develop and implement platform-specific global social, community, and creator strategies based on player needs to increase our presence across social channels, increase cultural relevance for our franchises, and promote positive sentiment and growth for our player communities.

This role takes ownership of setting and reporting upon our Social, Community, and Influencer Marketing KPIs and requires a deep understanding of, and ability to report on player needs, have strong cross-functional collaboration and project management skills, and ability to optimize workflows to ensure projects are delivered on time and within budget. Proactivity, excellent communication skills, and the ability to navigate ambiguity are crucial for success in this strategic and hands-on role.

Digital Community Marketing

• Lead and develop campaigns as the driver of our Digital Community Marketing hub, which will include social, community, and influencer marketing leads working as one holistic team.
• Drive long-term planning and execution for forward-thinking strategies, both for annual campaigns and 365 brand building.
• Serve as the social, community, influencer marketing expert, collaborating with cross-functional teams to prioritize and streamline digital marketing efforts, managing expectations, timelines and needs of the team to execute properly.
• Thoughtfully steer and build campaigns from audience insights that align with our identified target audiences.
• Set KPIs, benchmarks, metrics that matter, goals and objectives for all campaigns in partnership with our insights team.
• Manage and optimize campaign reporting and tracking, building dashboards and effective workflows for the team to streamline reporting.
• Oversee and steer creative ideation and social content development needed to to launch best-in-class campaigns.

Leadership, Collaboration and Communication:

• Build and steer the Digital Community Marketing team - define team structure, act as hiring manager for all additional social, community, or influencer resource needs, and assign appropriate team support across priority projects of the Core business unit
• Create an environment that inspires and empowers the team to do their best creative thinking and work.
• Lead and grow your team, further developing roles and responsibilities to ensure clarity, as well as career development plans and OKR's for the team.
• Be an impactful and influential partner cross functionally, building the credibility to add value to the product and business strategy, as well as negotiate the best for our players.
• Regularly partner, present and report to studio leadership and 2K stakeholders on Digital Community Marketing strategies, plans, findings, results and recommendations that influence product and marketing roadmaps in service of our players.
• Oversee and/or direct the tasks and progress of both direct and indirect reports, conducting meetings to touch base, observe, and guide team production as necessary.

• A proven track record years) as a Global Digital Marketing leader in games, live service products, media, entertainment or an adjacent industry.
• An expert in social marketing, community management, and influencer marketing skilled at crafting integrated social, community, and influencer marketing strategies across all channels and touchpoints, including owned, partner earned, and paid channels.
• Strong knowledge and proficiency with social, community, and influencer publishing and reporting tools, with a keen sense of what, why and how metrics need to be delivered on.
• Excellent written and interpersonal communication skills, with the ability to build long-term relationships with internal and external stakeholders.
• Powerful presentation skills with the ability to create compelling presentations to support strategy and thinking, as well as present to both peers and reports, and company leadership.
• Strong staff management skills and cross-functional leadership chops, with an understanding of a matrixed organization and how to navigate.
• A strong leader who can make critical decisions quickly, while taking a measured approach to risk, and be willing to have the hard conversations when needed.
• Flexibility and the ability to pivot directions with ease.
• Good taste in content and an eye for what creators / influencers and content will move the needle, on and off our social channels.
• Extensive knowledge of a wide array of gaming genres and communities, from strategy, the competitive shooter and live service landscape, to single player narrative experiences - we all play for the love of the game, but what is it about the game that players love and want more of?
• Knowledge and experience working within entertainment, gaming or adjacent industries is a plus.

As an equal opportunity employer, we are committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform their essential job functions, and to receive other benefits and privileges of employment. Please contact us if you need reasonable accommodation.

Please note that 2K Games and its studios never use instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use accounts.

The pay range for this position in California at the start of employment is expected to be between $204,700 and $302,980 per Year. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards, in addition to a full range of medical, financial, and/or other benefits. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an 'at-will position' and the company reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors.

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