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Trade-In Desk Manager

2 months ago

Nashville, Tennessee, United States Philips Full time
Job TitleTrade-In Desk ManagerJob Description

Enhance our control over competitive trade-ins and maintain our competitive advantage in securing new equipment sales

Your role:

  • Management of Trade-ins from Philips Trade-in desk for all competitive equipment (Communication, Payment, Updates in status, etc.)
  • Direct working relationship with NATID, including communication with PMs regarding updates and status changes on projects.
  • Trade in Desk Management:
    • Responsible/lead point of contact for Philips trade-in desk for competitive equipment
    • Manage deinstallation and transportation for all systems purchased through Trade-in desk. Broker Management
    • Identify and vet all system brokers
    • Point of contact for all system brokers for AllParts across all modalities for trade-in desk bidding
    • Negotiate and resolve any conflicts with all system brokers and market.
  • Vendor Management
    • Sole contact for all APM approved brokers and suppliers for equipment purchasing
    • Resolve vendor conflicts for all items at APM

You're the right fit if:

  • You've acquired 5+ years of experience in Imaging Equipment experience including a successful track record in customer relationship and account management
  • Your skills include strong clinical and technical knowledge, with the confidence to knowledgeably engage key partners to present a value proposition; you have the ability to effectively manage Brokers in terms of customer relationship management, problem resolution, business planning, successfully managing a budget and utilizing an P&L reporting system
  • You have a BA or BS in business or similar field or equivalent education/experience
  • You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
  • You have the ability to work cohesively and effectively with employees at all levels/departments of the organization, demonstrated leadership skills, disciplined and timely use of customer escalation tools/procedures, available to 24 X 7 via phone as per schedule

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

  • Learn more about our business.
  • Discover our rich and exciting history.
  • Learn more about our purpose.
  • Read more about our employee benefits.

If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Nashville, TN.

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.