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Barista

2 months ago

New York, New York, United States DoubleTree by Hilton Hotel Newark Airport Full time

As a Barista, you would be responsible for greeting and serving guests beverages and/or food in the hotel's continuing effort to deliver outstanding guest service and financial profitability

Greet guests and respond to guest requests in a timely, friendly and efficient mannerBrew, sell, promote and prepare beverages according to established recipes and standardsTake guest beverage orders and accurately input orders in appropriate point-of-sale system
Maintains cleanliness of work area/outletAccurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates and cardsRequisition, stock and rotate products
Secure and store all beverages, food and other equipment itemsDeposit cash drops, secure and balance bank and sign out/in keys
Rotate in our "Knock & Drop" room delivery service shiftsAnswer phone calls to place guest orders for "Knock & Drop" room delivery service Here are a few things you can expect to do on a typical day: 1. Relaying your understanding of coffee and tea regions and the various differences in flavor and blends to customers. 2. Taking orders and conveying them to team members for preparation. 3. Maintaining inventory by replenishing coffee bean & food supply and stocking brewing equipment. 4. You will preferably have worked in a restaurant before but if not, its ok - we can train you; as long as you have the desire to learn and impact our guests in a positive way The ability to think on your feet and work calmly under pressure is essential. Multi-taskers, we want you This probably goes without saying but you'll be on your feet a lot. There will be occasions when you may be carrying/lifting up to 25 pounds, walking, bending/twisting and climbing stairs You'll be needed to work flexible schedules including weekends. But wait, there's a great upside: in exchange for your flexibility we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)

Source: Hospitality Online