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Client Relations Associate

3 months ago

Dallas, Texas, United States Aveanna Healthcare Full time

Position Overview

The Client Relations Associate is responsible for educating clients on produces and services provided by the organization. This position will also help coordinate and execute delivery of care with local teams, as well as selling or introducing new corporate products or services to established clients/patients.

Essential Job Functions

Make outbound calls to clients

Coordinate service or product delivery with local teams

Supporting the reseller communication channel throughout the sales interval.

Attend sales group meeting

Document activity in Customer Relationship Management system (CRM)

Requirements

Bachelor's degree in Business, Healthcare, or related field; equivalent work experience may be substituted in lieu of degree

Proficient typing skills

Must have a valid driver's license and driving record that meet company standards

Preferences

N/A

Other Skills/Abilities

Must be able to adhere to confidentiality standards and professional boundaries at all times

Proficient in Microsoft suite of products including Outlook, Word and Excel

Must possess a strong sense of urgency and attention to detail

Excellent communication skills both written and verbal

Proven ability to work independently at times and within a team

Demonstrated ability to prioritize multiple tasks to meet deadlines

Demonstrated ability to interact in a collaborative manner with other departments and teams

Ability to act with Aveanna's Vision and Values of Team, Accountability, Aggressive Improvements, and Delivering Excellence

Physical Requirements

Must be able to speak, write, read and understand English

Must be able to travel; company does not provide vehicles or transportation

Occasional lifting, carrying, pushing and pulling of 25 pounds

Prolonged walking, standing, bending, kneeling, reaching, twisting

Must be able to sit and climb stairs

Must have visual and hearing acuity

Environment

Must be able to function in a wide variety of environments which may involve exposure to allergens and other various conditions

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Vaccination Requirements

As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.