Application Delivery Services Solutions Engineer

1 month ago

Plano, Texas, United States Bank of America Full time

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Job Description Summary
Responsible for tool and service designs within a technical domain that enable business strategies in accordance with architectural governance, standards and policies. Primary contributor to the creation of infrastructure tools and their integration as an infrastructure service. Facilitates deployment of technical solution by developing templates, playbooks and automation to be used during implementation. Infrastructure Engineer II consistently looks for opportunities to improve the reliability and efficiency when implementing and maintaining infrastructure tools and/or services. This engineer embraces the culture that drives innovation and continuous improvement.

Job Description

Network Services Delivery & Operations organization is seeking an experienced Load Balancing Engineer to be part of a global team. The Load Balancing Engineer will be responsible for providing support for Load Balancing infrastructure for Bank of America. Main responsibilities will include building relationships with the Line of Businesses (LOB), become member of a global team of load balancing engineers, further improve and maintain Service Request Fulfillment (SRF) process and standards as part of a larger team that is responsible for the health and welfare of the Bank's Load Balancing infrastructure.

Responsibilities:
Manage end-to-end lifecycle and delivery of Application Delivery infrastructure
Create designs based on industry best practices, engineering standards and security principles
Ensure security controls are implemented and operating effectively as part of solutions delivery
Lifecycle management code upgrades, vulnerability patching and EOL replacement programs
Create detailed implementation plans and runbooks for downstream execution teams
Manage a wide variety of technology infrastructure and business aligned projects
Collaborate with engineering and operations teams from service design through operations transition process for new services
Perform design validation and QA testing of new services to ensure successful production deployment
Maintain KPI standards by meeting SLA
Reduce change related incidents by maintaining peer review and implementation standards
Metrics reporting and presentation to senior leadership teams

Required Skills:
Minimum 5 years of F5 LTM and GTM 1 or more years of F5 APM and ASM experience
1 or more years AVI/VMware experience CCNP, F5 201, and/or demonstrate equivalent work experience
Candidate must be able effectively troubleshoot advanced networking issues in a complex environment with knowledge of commonly used protocols (BGP, HTTPS, TCP/IP, and SSL)
Strong analytical, troubleshooting, and problem-solving skills and ability to collaborate with other technical areas to define complex configuration designs
Subject matter expertise of load balancer, DNS, SSL off loader
Functional understanding of F5 s API iControl and application integration
Must have expertise in application switching and traffic management, deep knowledge of application requirements (such as persistence), understand SSL offload and implementation of SSL certificate and Key, and web acceleration and TCP optimization
Understanding of SSL Certificate Private Key Infrastructure (PKI) in the SSL Certificate and KEY management and rollover process
Expertise in planning, designing, and implementing enterprise-level network security technologies
Excellent written and verbal communication. Ability to present at an executive level
Experience managing large, globally dispersed teams of engineers
5-7+ years network engineering and/or technology management experience
Ability to interact with clients at all levels

Desired Skills:
Experience with root cause analysis, risk mitigation, security assessments, analysis of security threats, trends and architecture
Functional knowledge of F5 advanced feature modules including Web Accelerator, Application Security Module, and Application Policy Module
Firm understanding of IT Service Management processes, ITIL Certification preferred
Python development experience and bash scripting experience
Use of mitigation methods including use of network Packet filters and iRules.
BA/BS degree or equivalent experience
Technology Infrastructure Organization:
Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
Excels in working among diverse viewpoints to determine the best path forward
Experience in connecting with a diverse set of clients to understand future business needs is a continuous learner
Commitment to challenging the status quo and promoting positive change
Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
Believes in value of diversity so we can reflect, connect, and meet the diverse needs of our clients and employees around the world

Shift:1st shift (United States of America)

Hours Per Week: 40

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