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Network Administrator
4 weeks ago
- Network and systems administration as required.
- Support communications infrastructure that provides communications to venue systems including point-of-sales, ticket scanners, AV systems, IPTV, IP cameras, and building systems.
- Maintain and troubleshoot network infrastructure including copper and fiber cabling, switches, UPS and routers/firewalls.
- Troubleshoot Wi-Fi, DAS, LAN, and Internet connectivity.
- Support a high-density public facing W-Fi system of over 800 access points.
- Install equipment and cabling throughout venues as needed.
- Inventory and documentation of systems and assets.
- Perform network support for events including concerts, corporate and private events, and football games.
- Implement new systems to support business efforts.
- Provide support for computer hardware, office equipment, and software applications in the business offices as needed.
- Act as a liaison between business partners and Jaguars/Bold Events.
- Other duties as assigned by supervisor
Job Requirements Required
- Minimum two years of courses towards a technology related degree
- Experience can be substituted for certifications
- Hands-on hardware troubleshooting experience
- Intermediate networking skills including DNS, DHCP, subnetting, and routing
- Microsoft Windows and Office support experience
- Strong interpersonal skills, highly motivated and collaborative
- Proven problem-solving and troubleshooting abilities
- Ability to effectively prioritize and execute tasks in a high-pressure environment
- Strong customer service orientation
- 2 years of job-related experience
- Network cable management experience
- Enterprise Wi-Fi troubleshooting experience
Job Conditions
- On-call availability 24x7
- Night, weekend, holiday availability
- Walking and standing for extended periods of time
- Ability to handle power tools and other computer components
- Use of ladders to inspect/repair/install cabling and equipment
- Lifting and transporting of moderately heavy objects (approx. 30lbs)
Perks and OfferingsHere is insight into some of the perks and offerings of the Jaguars and Bold Events:
- Health, Dental, Vision and Life insurance options
- Mobile phone stipend
- 100% match of the employee's contribution, up to 5% of income, in company 401(k) program
- 16 weeks of paid parental leave, including adoption. Leave Sharing option available
- Company provided lunch, during the work week
- Wellness Programs inclusive of: Employee Assistance Program through NFL Lifeline as well as Colonial Life; preferred access to mental health appointments; access to onsite weight facility; company sponsored rec leagues; significant discounts to local YMCA; wellness challenges
- Team member recognition and mentor programs
- 20 paid company holidays in addition to 17 days of PTO (that's over 1 month of paid time off); Summer Fridays
- JagsU and various company and departmental training and development options
- Various employee events and celebrations such as: an Employee Anniversary Celebration, PRIDE Awards Ceremony, Employee Days of Service, Employee Appreciation Day, a holiday party, quarterly all team meetings, happy hours and more
- Opportunity to receive tickets to various events such as Jaguars home games and concerts, as well as other local, ticketed events
- Various other perks and discounts through local partners
- Onsite notary
- Perks and offerings are subject to change and may be dependent upon role
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