Current jobs related to Guest Service Support Expert - Palm Desert, California - JW Marriott Desert Springs Resort & Spa

  • Guest Services Representative

    3 days ago

    Palm Desert, California, United States Marriott Vacations Worldwide Full time

    Job SummaryMarriott Vacations Worldwide is seeking a skilled Guest Services Agent to join our team. As a Guest Services Agent, you will be responsible for providing exceptional customer service to our owners and guests, ensuring their vacation experience is nothing short of extraordinary.Key ResponsibilitiesCheck owners/guests into their villas, review...

  • Guest Experience Ambassador

    3 days ago

    Palm Desert, California, United States Marriott Hotels & Resorts Full time

    About the Role:At Marriott Hotels & Resorts, we're not just looking for individuals to provide a smooth check-in and check-out experience. We're seeking talented professionals who can deliver a unique and memorable experience for our guests.Key Responsibilities:Take the initiative to deliver a wide range of services that guide guests through their stay,...

  • Guest Services Coordinator

    3 weeks ago

    Palm Desert, California, United States Oak View Group Full time

    Position Summary:The Guest Services Coordinator will enhance the visitor experience at the facility, managing the front desk operations and supporting various programming activities. This role involves collaboration with program leaders across multiple disciplines, including youth and adult sports, figure skating, and special events, to ensure seamless...

  • Guest Services Attendant

    3 weeks ago

    Palm Desert, California, United States Oak View Group Full time

    Company Overview:Oak View Group is a premier organization specializing in venue development, management, and exceptional hospitality services within the live event sector. We provide a comprehensive suite of solutions for a range of prestigious venues and a diverse client base that includes some of the most prominent arenas, convention centers, music...

  • Guest Experience Ambassador

    1 day ago

    Palm Desert, California, United States Marriott International Full time

    Position SummaryWe're seeking a skilled Guest Experience Expert to deliver exceptional service to our guests. As a key member of our team, you'll be empowered to take the initiative to create memorable experiences for our guests. Your role will involve processing operational needs, addressing guest requests, and providing information about the local area.Key...

  • Evening Guest Services Auditor

    3 weeks ago

    Palm Desert, California, United States Embassy Suites Palm Desert Full time

    Position Overview:Role: Night AuditorAs a Night Auditor, you will be responsible for ensuring the accuracy of financial transactions and maintaining the integrity of guest accounts during the overnight shift. This role involves balancing revenue, settling accounts, and performing essential Guest Service Agent responsibilities.Career Advancement...

  • Guest Experience Associate

    2 days ago

    Palm Desert, California, United States Marriott International Inc Full time

    Job SummaryWe are seeking a skilled Guest Experience Expert to join our team at JW Marriott Desert Springs Resort & Spa. As a key member of our Front Office Department, you will be responsible for delivering exceptional guest experiences and ensuring seamless transactions throughout their stay.Key ResponsibilitiesProcess operational needs and address guest...

  • To Go Specialist

    2 weeks ago

    Palm Desert, California, United States Olive Garden Full time

    Unlock Your Potential as a To Go Specialist at Olive GardenWe're seeking a skilled and enthusiastic To Go Specialist to join our team at Olive Garden. As a To Go Specialist, you will play a critical role in ensuring our guests receive exceptional service and high-quality food in a timely manner.Key Responsibilities:Provide exceptional customer service to...

  • Beauty Services Associate

    1 day ago

    Palm Desert, California, United States Ulta Beauty, Inc. Full time

    Job SummaryWe are seeking a highly skilled and motivated Beauty Services Associate to join our team at Ulta Beauty, Inc. As a key member of our salon team, you will be responsible for delivering exceptional guest service and providing expert hair care services to our clients.Key ResponsibilitiesProvide personalized consultations to guests to understand their...

  • Guest Relations Associate

    3 weeks ago

    Palm Desert, California, United States Marriott International Inc Full time

    Job OverviewPOSITION SUMMARYAt Marriott International, our primary objective transcends merely serving meals; we strive to craft an extraordinary experience for our patrons. Our focus is on delivering a distinctive dining atmosphere complemented by exceptional cuisine and beverages. The role of our Hospitality Service Specialists is pivotal in ensuring that...

  • Customer Service Representative

    2 weeks ago

    Palm Desert, California, United States Marriott International Full time

    Job SummaryAt Marriott International, we're looking for a skilled Guest Experience Expert to join our team. As a Guest Experience Expert, you will be responsible for delivering exceptional guest experiences that are memorable and unique. This role requires a high level of initiative, with the ability to move about the space and take ownership of guest...

  • Guest Experience Manager

    2 weeks ago

    Palm Desert, California, United States Lululemon Full time

    About the RoleWe are seeking a highly motivated and experienced Store Leadership Team Member to join our team at Lululemon. As a Guest Experience Manager, you will play a key role in ensuring that our team members and guests receive a quality experience in our stores every day.Key ResponsibilitiesLeadership and People ManagementCreate and foster a respectful...

  • Guest Room Attendant

    3 weeks ago

    Palm Desert, California, United States Marriott International Inc Full time

    Job OverviewPOSITION SUMMARY Respond efficiently to inquiries from guests and various departments. Identify and report preventive or other maintenance concerns in communal areas or guest accommodations. Display caution signage as necessary. Communicate directly with other departments for urgent repairs. Fulfill guest requests and arrange furniture items in...

  • Guest Room Cleaner

    3 weeks ago

    Palm Desert, California, United States Marriott International Inc Full time

    Additional Information Pay: $20.00/hour, Housekeeping Department, Full-time Job Number Job Category Housekeeping & Laundry Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Respond promptly to requests from guests and other departments. Prepare housekeeping cart with necessary supplies and transport it to...

  • Banquet Bartender

    2 weeks ago

    Palm Desert, California, United States Troon International Full time

    **Job Summary**Troon International is seeking a highly skilled Banquet Bartender to join our team. As a Banquet Bartender, you will be responsible for providing exceptional service to our guests and ensuring that every event is a success.**Key Responsibilities:**Prepare function sites and ensure meeting rooms are set according to specifications.Serve food...

  • Guest Room Maintenance Specialist

    3 weeks ago

    Palm Desert, California, United States Marriott International, Inc Full time

    Position OverviewAs a Guest Room Maintenance Specialist, you will be responsible for executing scheduled preventative upkeep in guest accommodations, meeting areas, and public spaces as necessary. This includes tasks such as inspecting and flipping mattresses, vacuuming behind furniture, spot cleaning carpets, dusting surfaces, and performing touch-up...

  • Parking Ambassador

    2 weeks ago

    Palm Desert, California, United States Oak View Group Full time

    About the RoleOak View Group is a global leader in venue development, management, and premium hospitality services for the live event industry.This position is committed to providing World Class Service for all Acrisure Arena Parking Assets, for all events and is responsible for the protection, outdoor protection and safeguarding of Guests and Employees and...

  • Club Ambassador

    2 weeks ago

    Palm Desert, California, United States Oak View Group Full time

    Job SummaryThe Club Server/Attendant will provide exceptional hospitality to guests in a fast-paced, high-volume environment. This role requires a professional and friendly demeanor, with a focus on delivering outstanding customer service.Key ResponsibilitiesProvide Quick and Attentive Service: Ensure that guests receive prompt and courteous service,...

  • Catering Support Specialist

    2 weeks ago

    Palm Desert, California, United States The Living Desert Full time

    Job Type:TemporaryPosition Title: Catering AssociateReports to: Catering Supervisor(s) and Catering Operations ManagerKey Responsibilities:Deliver exceptional customer service to create memorable experiences for guests and clients.Monitor product quality, inventory levels, and overall service standards.Address guest needs promptly and effectively, resolving...

  • Room Attendant Support Specialist

    2 weeks ago

    Palm Desert, California, United States Hilton Grand Vacations Full time

    Position OverviewAt Hilton Grand Vacations, we prioritize our team members and their aspirations. We are excited to offer a role that focuses on enhancing guest experiences and maintaining our high standards of service.Role SummaryAs a Room Attendant Support Specialist, your primary responsibility will be to assist Room Attendants in ensuring that guest...

Guest Service Support Expert

4 months ago

Palm Desert, California, United States JW Marriott Desert Springs Resort & Spa Full time
Additional Information Full-time, Oasis Pool Department, Food Runner Duties, Pay: $16.00/hour
Job Number
Job Category Food and Beverage & Culinary
Location JW Marriott Desert Springs Resort & Spa, Country Club Drive, Palm Desert, California, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
Position Summary

Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience required; previous experience in a food and beverage environment

preferred.

Supervisory Experience: No supervisory experience.

License or Certification: None

The pay range for this position is $16.00 to $16.00 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,Begin your purpose, Belong to an amazing global team, and Become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW TreatmentTM. In joining JW Marriott, you join a portfolio of brands with Marriott International.

Be where you can do your best work,​ Begin your purpose, Belong to an amazing global​ team, and Become the best version of you.

Source: Hospitality Online