Parts Specialist

1 month ago


Youngstown, Ohio, United States O'Reilly Auto Parts Full time

The Parts Specialist will provide all retail and installer customers with a high level of service.Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise.Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee.Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc.Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc.Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met.Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.)Total Compensation Package:Competitive Wages & Paid Time OffStock Purchase Plan & 401k with Employer Contributions Starting Day OneMedical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)Team Member Health/Wellbeing ProgramsTuition Educational Assistance ProgramsOpportunities for Career GrowthO'Reilly Auto Parts is an equal opportunity employer.



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