Female Spa Attendant
2 months ago
PRIMARY OBJECTIVE OF POSITION:
Primary responsibility is to provide information and instruction to Guests /visitors/members inquiries in regards to the operation of fitness equipment, exercise classes, provide spa guests with insight into spa journey and assist and oversee their needs while in the spa and health club facilities; locker room, pool, fitness center, and spa. Provide guests with tours, facility escorts, water, towels and stocked amenities throughout.
RESPONSIBILITIES AND JOB DUTIES:
Maintain complete knowledge of:
o All hotel features / services, hours of operation
o All Spa services
o Spa products
o Fitness Center programs
o Scheduled daily group activities.
Maintain complete knowledge and comply with hotel and departmental policies and procedures
Notify supervisor of any safety hazards
Handle guest complaints by following the instant pacification procedures
Maintain cleanliness of Fitness Center, Aerobic Room, Pool, Locker Rooms, Spa Common Areas
Dispose of any dirty linens in the proper area
Attend all required meetings and training sessions
Provide instruction of fitness equipment while keeping safety in mind at all times
Ability to focus attention on guests' needs while remaining calm and courteous
Ability to prioritize, organize and follow up
Ability to focus on details
Ability to perform job functions with minimal supervision
Legibly document maintenance needs and submit to manager
PHYSICAL DEMANDS:
Requires walking or standing to a significant degree.
Ability to lift 20 lbs.
EDUCATION REQUIRED:
High School graduate.
EXPERIENCE REQUIRED:
Previous experience in the hospitality industry preferred
EOE, Including Disability/Veterans
Source: Hospitality Online
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