Current jobs related to Guest Room Specialist - Chicago, Illinois - Study Hotels

  • Hotel Guest Room Attendant

    2 weeks ago

    Chicago, Illinois, United States Hilton Hotels & Resorts Full time

    Job SummaryAs a Room Attendant with Hilton Hotels & Resorts, you will play a vital role in delivering exceptional guest service and ensuring the cleanliness and comfort of our hotel rooms.Key ResponsibilitiesClean and maintain guest rooms to the highest standards of cleanliness and presentation.Respond to guest requests in a timely and professional manner,...

  • Room Attendant with Guest Experience Expertise

    2 days ago

    Chicago, Illinois, United States AccorHotel Full time

    Accomplish your career goals as a Housekeeping Room Attendant with AccorHotel, where you will be at the heart of delivering exceptional guest experiences. As a key member of our award-winning hotel team, you will take pride in ensuring that our guests enjoy a clean and comfortable space, making every stay memorable. If you thrive in a fast-paced environment,...

  • Rooms Operations Manager

    2 days ago

    Chicago, Illinois, United States Marriott International Full time

    Company OverviewAt Marriott International, we are committed to delivering exceptional guest experiences and exceeding our guests' expectations. As a Rooms Operations Manager, you will play a critical role in supporting the day-to-day activities of our Rooms Operations team, ensuring seamless guest arrivals and departures, and maintaining the highest...

  • Guest Experience Ambassador

    4 weeks ago

    Chicago, Illinois, United States MUSEUM OF ICE CREAM Full time

    About UsMuseum of Ice Cream is a vibrant and inclusive brand that brings people together through immersive experiences and creative expression. Our mission is to inspire imagination, spark creativity, and foster a sense of community in all who visit our museum.About the RoleWe are seeking a highly energetic and charismatic Guest Experience Specialist to join...

  • Room Care Specialist

    3 weeks ago

    Chicago, Illinois, United States AccorHotel Full time

    Company OverviewAccorHotels is a prestigious hospitality brand known for its commitment to excellence and guest satisfaction. Our properties are designed to provide a welcoming atmosphere, ensuring that both our guests and employees thrive in a vibrant environment. We believe in fostering a culture that emphasizes well-being, teamwork, and professional...

  • Guest Experience Ambassador

    4 weeks ago

    Chicago, Illinois, United States MUSEUM OF ICE CREAM Full time

    About UsMuseum of Ice Cream is a vibrant and inclusive brand that brings people together through immersive experiences and creative expression. Our mission is to inspire imagination and spark joy in all who visit us.Job SummaryWe are seeking a highly energetic and charismatic Guest Experience Specialist to join our team. As a key member of our team, you will...

  • Culinary Preparation Specialist

    2 months ago

    Chicago, Illinois, United States Ivy Room Full time

    Job OverviewWe are seeking dedicated individuals to fill the role of CULINARY PREPARATION SPECIALIST.Benefits of Joining Our Culinary Team:Exclusive Dining DiscountsSupport Programs Focused on Mental Health & WellnessPaid Time Off for Eligible StaffComprehensive Medical CoverageVision and Dental PlansLife and Accident InsuranceBenefits for Domestic...

  • Guest Experience Specialist

    3 weeks ago

    Chicago, Illinois, United States The Langham, Chicago Full time

    Job SummaryThe Langham, Chicago is seeking a skilled and courteous Customer Service Representative to join our team. As a key member of our reservations department, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Primary Objective of Position:To deliver outstanding customer...

  • Guest Service Representative

    2 weeks ago

    Chicago, Illinois, United States Marriott Full time

    Job SummaryWe are seeking a highly skilled Guest Service Representative to join our team at Courtyard Chicago Downtown/River North. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-ins, check-outs, and room reservations.Key ResponsibilitiesOrganize...

  • To Go Specialist

    1 week ago

    Chicago, Illinois, United States Red Lobster Full time

    Job SummaryAs a To Go Specialist at Red Lobster, you will be responsible for delivering exceptional guest service by offering personalized food and drink suggestions, taking accurate orders, and managing transactions. Your goal is to create a seamless takeout experience for our guests.Key Responsibilities Enhance guest satisfaction by offering personalized...

  • Guest Service Representative

    1 month ago

    Chicago, Illinois, United States Study Hotels Full time

    Job SummaryWe are seeking a highly skilled Guest Service Agent to join our team at The Study at University of Chicago. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.Key ResponsibilitiesProvide personalized service to guests, responding to their needs...

  • Guest Service Representative

    1 month ago

    Chicago, Illinois, United States White Lodging Full time

    Job DescriptionJob Title: Guest Service RepresentativeJob Summary: We are seeking a highly skilled Guest Service Representative to join our team at White Lodging. As a Guest Service Representative, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key...

  • Guest Service Representative

    4 weeks ago

    Chicago, Illinois, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly skilled Guest Service Representative to join our team at Courtyard Chicago Downtown/River North. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesOrganize and confirm guest check-ins/check-outs,...

  • Guest Service Agent

    2 weeks ago

    Chicago, Illinois, United States Hilton Worldwide Full time

    Job Title: Guest Service AgentWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at the Palmer House Hilton. As a Guest Service Agent, you will be responsible for providing exceptional guest experiences and ensuring that our hotel's high standards of service are consistently met.Key Responsibilities:Greet and register...

  • Guest Service Associate

    1 month ago

    Chicago, Illinois, United States Marriott Full time

    Job SummaryWe are seeking a highly skilled Guest Service Associate to join our team at Marriott Hotels. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining a high level of customer satisfaction.Key ResponsibilitiesOrganize and confirm...

  • Guest Support Associate

    3 weeks ago

    Chicago, Illinois, United States Marriott Full time

    Job SummaryWe are seeking a highly skilled Guest Support Representative to join our team at Courtyard Chicago Downtown/River North. As a key member of our Rooms & Guest Services Operations team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining a high level of customer...

  • Guest Services Representative

    2 months ago

    Chicago, Illinois, United States HMG Plus, Inc. Full time

    About the JobWe are seeking a highly skilled and experienced Guest Services Representative to join our team at HMG Plus, Inc. As a key member of our hospitality staff, you will be responsible for providing exceptional customer service to our clients and guests.Key Responsibilities:Customer Service: Provide prompt and courteous service to clients and guests,...

  • Dishwasher

    1 month ago

    Chicago, Illinois, United States Ivy Room Full time

    About the RoleWe are seeking a skilled Dishwasher to join our team at The Ivy Room, a renowned event space in Chicago's River North neighborhood.Key Responsibilities:Operate and maintain the dish machine and cleaning supplies to ensure a clean and sanitized environment.Wash, sanitize, and dry all kitchen utensils, equipment, and other items in the dish...

  • Guest Service Representative

    2 weeks ago

    Chicago, Illinois, United States Sonesta International Hotels Full time

    Job SummaryThe Guest Service Agent is a key member of the hotel team, responsible for delivering exceptional guest experiences and ensuring the smooth operation of the front desk. This role requires strong communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.Key Responsibilities• Provide...

  • Guest Service Representative

    3 weeks ago

    Chicago, Illinois, United States Crescent Hotels & Resorts Full time

    About Crescent Hotels & ResortsWe are a team of hospitality professionals dedicated to delivering exceptional experiences for our guests. Our associates are the heart of our organization, and we strive to create an environment where they can thrive and grow.Job SummaryWe are seeking a skilled Guest Service Agent to join our team. As a Guest Service Agent,...

Guest Room Specialist

2 months ago

Chicago, Illinois, United States Study Hotels Full time
The Study at University of Chicago is on the lookout for a Room Attendant dedicated to ensuring a pristine, inviting, and unforgettable experience for our guests. This role is primarily tasked with the meticulous cleaning of guest accommodations, managing stayover services, and promptly addressing maintenance concerns with the Engineering team. Occasionally, this position may involve undertaking 'deep cleaning' duties and additional preventative maintenance within guest rooms.

Our compassionate and attentive staff embody our core belief that exceptional guest service is paramount. We welcome enthusiastic, service-driven individuals who excel in delivering efficient service and creating memorable experiences.

Key Responsibilities
  • Deliver the highest standard of hospitality and customer service as expected by our guests.
  • Thoroughly clean and restock guest rooms during and after each guest's stay, including but not limited to:
    • Stripping and making beds, changing linens, and replacing duvet covers, which may involve lifting bedspreads weighing up to 50 lbs.
    • Scrubbing and sanitizing showers, toilets, sinks, walls, mirrors, tiles, counters, and floor surfaces using appropriate cleaning agents and tools.
    • Dusting all furniture, baseboards, pictures, drawers, window ledges, and shelves.
    • Replacing bathroom towels and travel amenities.
    • Vacuuming guest rooms daily and emptying wastebaskets.
    • In suites, operating the dishwasher and organizing kitchen amenities to designated levels.
  • Attend to guests' needs and requests, including delivering additional bathroom supplies, providing stayover service, and promptly reporting repairs to Engineering.
  • Maintain the security of guest rooms and ensure guests' privacy by keeping room assignments confidential and securing doors for rooms being cleaned for stayover guests.
  • Collaborate with all hotel departments to manage guest requests and respond to general inquiries about the hotel and its surroundings.
  • Support fellow team members to enhance the overall performance of the department and the hotel.
  • Under the guidance of the Housekeeping Manager, the Room Attendant is responsible for adhering to company standards, safety, and security protocols, while maintaining a safe and clean work environment.
Essential Qualifications
  • Experience: Previous experience in hotel housekeeping is preferred.
  • Ability to scrub and clean surfaces, reach overhead for cleaning tasks, and work in confined spaces.
  • Flexibility to work a varied schedule, including weekends and holidays. Typical shifts are from 8 am to 5 pm.
  • Effective communication skills with guests and team members, both verbally and in writing, with basic English proficiency.
  • Physical capability to engage in continuous movement, including bending, lifting, pushing, pulling, carrying, and moving items up to 50 pounds.
  • Ability to stand and walk for the duration of a shift and perform repetitive motions.
  • Strong organizational skills, including follow-up, time management, multitasking, and prioritizing tasks in a fast-paced environment.
  • EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
  • Study Hotels is a drug-free workplace. Pre-employment drug testing and background checks are required.
About Us

The Study at University of Chicago, the third property of the Study Hotels brand, is situated on the Midway Plaisance of the University of Chicago in Chicago, Illinois.

This 167-room hotel features areas designed for discovery and connection, fostering purposeful guest interactions, including custom writing desks equipped with postcards to encourage guests to connect with family and friends at no cost. Guest rooms and public areas are designed with a bright, uplifting color palette, reflecting contemporary residential living.

Eligible full-time team members receive a comprehensive benefits package, including medical, dental, vision, life, and disability insurance, paid time off, and paid holidays.

Study Hotels is an Equal Opportunity Employer and does not discriminate based on age, race, religion, disability, nationality, sex, sexual orientation, or any other category protected by federal, state, or local law.