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Men's Locker Room Service Associate

2 months ago


Chicago, Illinois, United States East Bank Club Full time
Job Overview

Opportunity Awaits

Are you enthusiastic about promoting health and wellness? Do you excel in delivering exceptional customer service? If so, we have a role tailored for you.

The Men's Locker Room Service Associate plays a vital role in enhancing the atmosphere at East Bank Club by ensuring a pristine, organized, and well-stocked locker room while offering warm, welcoming, and professional support to members and guests.

Work Schedule

Flexible Options:

  • Thursday and Friday: 4 PM - 11 PM
  • Saturday: 8 AM - 4 PM or 2 PM - 9 PM
  • Sunday: 8 AM - 4 PM or 2 PM - 9 PM

Compensation: Starting Rate: $18

Key Responsibilities
  • Deliver exceptional customer service to all members and guests within the locker room.
  • Exhibit a high level of hospitality and integrity, ensuring a world-class experience that promotes member well-being.
  • Treat all individuals with fairness, positivity, and consistency.
  • Demonstrate a strong work ethic and inspire excellence.
  • Utilize appropriate cleaning agents to maintain cleanliness across all surfaces, including mirrors, tiles, and showers.
  • Efficiently collect towels for laundering and ensure a sufficient supply of clean towels in both the locker room and Spa.
  • Restock essential supplies throughout the locker room, including soaps, shampoos, and other toiletries.
  • Maintain cleanliness and orderliness of all containers.
  • Report any malfunctioning or damaged equipment to the appropriate personnel.
  • Regularly check lockers for lost items and debris, ensuring they are cleaned weekly.
  • Employ various cleaning tools to uphold the cleanliness of flooring in the locker room.
  • Dispose of waste properly throughout the locker room and Spa.
  • Disinfect all necessary surfaces, including sandals and water dispensers in the Spa.
  • Possess a basic understanding of the Club and its offerings.
  • Enforce Club policies and procedures professionally.
  • Maintain a professional appearance and adhere to dress code guidelines.
  • Build strong relationships with members and guests through outstanding service.
  • Maintain a positive demeanor at all times.
  • Ensure personal belongings are secured in designated employee areas.
  • Limit cell phone usage during shifts.
  • Collaborate effectively with team members.
  • Document or report incidents and accidents promptly.
  • Adhere to attendance policies and maintain a reliable attendance record.
  • Follow all guidelines outlined in the Employee Handbook.
  • Report any suspicious activities or inappropriate conduct to supervisors.
  • Perform additional tasks as assigned by management.
Qualifications
  • Authorization: Must be authorized to work in the USA.
  • Ability to stand, sit, stoop, bend, crouch, kneel, and smile for extended periods.
  • Capability to lift, push, and pull up to 30 lbs.
  • Ability to reach and grasp, including above shoulder level.
  • Experience in a luxury housekeeping environment is preferred.
  • Ability to multitask and thrive in a fast-paced setting.
  • Willingness to work weekends and maintain a flexible schedule.
  • Maintain composure and professionalism at all times.
  • Strong organizational and communication skills.

Diversity and Inclusion Commitment:

East Bank Club is dedicated to fostering a culture of inclusion and belonging, recognizing the value of diverse perspectives. We strive to empower all employees to reach their full potential, enhancing the experience for both staff and members.

Equal Opportunity Employer: East Bank Club is an equal opportunity employer and maintains a drug/smoke-free workplace.

Employee Benefits
  • Paid time off for both full-time and part-time employees.
  • 401k plan with company matching.
  • Parking and transit benefits.
  • Pet insurance options available.
  • Complimentary workout privileges and employee discounts.
  • Flexible scheduling options.