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Bilingual Executive Assistant
4 months ago
It is the primary responsibility of the Executive Assistant to provide high-level administrative support to our Asian Marketing team. This includes planning and scheduling meetings and appointments, organizing and maintaining paper and electronic files; managing special projects; conducting research; and collecting information by using the telephone, mail services, websites, and email. Fluency in Mandarin and/or Cantonese is needed to be successful in this role.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Provide effective and comprehensive support to department head
- Proper phone etiquette, people, and communication skill; provide general office support to all team members on an as needed basis and perform related duties as required
- Type documents to include correspondence, presentations, forms, reports, etc.
- Schedule meetings and conference calls
- Organize international and domestic travel ranging from air and hotel reservations to passport and visa applications; handle situations where independent judgment is exercised, thereby relieving the Executive of extraneous matters
- Screen incoming calls and either assist caller when appropriate, forward calls that can be handled by others; maintain confidential files and honor the integrity of all information
- Manage and prioritize heavy volume of e-mails including archiving and retrieval
- Reconcile expenses and submit reimbursable items for processing
- Update and maintain Executive's business associate contact details
MINIMUM REQUIREMENTS:
- High school diploma or equivalent
- Two (2) years of Executive Assistant or Administrative experience
- Work varied shifts, to include weekends and holidays
KNOWLEDGE, SKILLS, AND ABILITIES:
- Working knowledge of Cliqbook/Concur travel system and Infor Expense Management system
- Able to effectively communicate in English, in both written and verbal forms
- Ability to communicate effectively, concisely, and logically in a timely manner and at an appropriate level, while maintaining confidentiality
- Ability to make sound decisions immediately without supervision
- Ability to multi-task and work well in a fast-paced environment
- Proficiency of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e., telephone, copier, fax machine
- Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail
- Effective listening abilities with strong judgment skills
- Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts