US Strategic Bid Center Leader

4 weeks ago

New York, New York, United States Mercer Full time

Mercer is seeking candidates for Strategic Bid Center Leader t0 lead the US Strategic Bid Center (SBC). This position can be based anywhere in the United States.

This is a leadership role overseeing an experienced proposal center that supports all of Mercer's lines of business across the United States. This group is a national shared service team of proposal strategists, project managers, content managers and a graphic design team who support Mercer US sales and retention activity.

What can you expect?

  • Lead the operational and strategic direction of the Strategic Bid Center including resource allocation across the teams' services, operational process improvement, advancing best practices in proposals and finalist presentations including multimedia and other creative design services.
  • Lead a team of experienced managers to coordinate work assignments, establish and maintain quality standards, enforce policies and procedures around operational and compliance processes, innovate design deliverables for client needs, and ensure quality and brand standards are met.
  • Mentor and coach colleagues across the team, providing actionable feedback regularly to continuously develop the capabilities and performance of the organization.
  • Support the intake and prioritization of resource assignments across a variety of support requests across multiple lines of business.
  • Manage the continual improvement of best practices and standards, keeping management apprised of progress and risks, partnering & communicating effectively with other leaders.

What is in it for you?

  • Work for a global company with excellent benefits and a dynamic culture
  • Excellent growth/advancement opportunity
  • Work with collaborative, intelligent, solutions-focused colleagues who truly care about the work, and each other, while maintaining work-life balance

We will count on you to:

  • Support Mercer's client management and sales teams in articulating how Mercer's capabilities can help solve our client's most strategic human capital and financial management challenges across all segments of the market.
  • Partner with Mercer executive leaders to continuously expand the impact of the Strategic Bid Center in supporting client revenue growth and client retention.
  • Provide strategic guidance to commercial leadership around process or deliverable improvements, including best practice design approaches for sales, coaching and training on how to use design or video to improve client experience with Mercer in sales and rebid situations.
  • Actively enhance your skills, keeping abreast of external market trends and best practices in how technology, media, production processes, design applications, and innovative working methods are influencing proposal and finalist presentation practices across Mercer's market space.

What you need to have:

  • 10+ years of proven experience in a leadership position, including strong managerial skills
  • Exceptional critical thinking and problem-solving skills; ability to think creatively and to support solution development
  • Excellent interpersonal skills
  • Ability to manage, motivate, and mentor colleagues of all levels and skillsets
  • Exceptional oral and written communication skills

What makes you stand out:

  • Experience in managing complex teams and facilitating solution-oriented conversations
  • Ability to effectively support team members in a virtual environment
  • Excellent presentation/training skills
  • Ability to absorb and translate a wide variety of specialty-related healthcare information relevant to our work and to package it for use by our consultants.

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer's approximately 25,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $23 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit Follow Mercer on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law.

If you have a need that requires accommodation, please let us know by contacting

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

The applicable base salary range for this role is $133,200 to $266,400.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

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