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Box Office Attendant

4 months ago

Nampa, Idaho, United States teamworkonline Full time

Overview

Undersupervision of Sales & Marketing Manager, and Events Manager responsible for ticketsales and customerservice for all ticketed events at the Nampa Civic Center.

This role will pay an hourly wage of $14.00.

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

Responsibilities

Know and understand the operations of the Paciolan ticketing system
 Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating,etc.)
 Know and understand seating charts and configurations of the DLTCC
 Perform transactionsfor all events on the ticketing system with efficiency and accuracy
 Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of tickets and correct change
 Communicate and satisfy patrons with world class customerservice
 Operate phone and address call in patrons' requestsforinformation
 Reconcile all moniesreceived from ticketsales
 Maintain confidentiality
 Additional duties may be assigned by Sales & Marketing Manager or Events Manager

Qualifications

 Ability to multitask in a fast‐paced environment
 Familiarity with Windows based computers
 Possess excellent customerservice skills
 Experience working with the public and cash
 Ability to work independently and as a productive member of a team
 Capable of working a flexible schedule and extended hours, including but not limited to working early mornings, nights, weekends and holidays in addition to traditional business hours
 Must be able to work in a loud noise environment
 Must be over 18 years or older
 Strong verbal communication skillsin the English language (Spanish is a plus)
 Proven ability to work well with all levels of management
 Strong analytical and problem‐solving skills