Payments Control Manager

1 month ago


Dallas, Texas, United States JPMorganChase Full time

Job Description
Job Description
As a Payments Control Manager - Vice President within Acquiring Platform & Rails (Merchant Services) product lines for JPMorgan Payments, you will have the opportunity to promote multiple key initiatives and design control frameworks. You will manage control-related activities and provide guidance with respect to corporate policies, risk, and control management. This role allows you to build on your prior experience and work with a diverse team to create a best in class control environment across an entire product.
Job Responsibilities:

  • Promote multiple key initiatives while taking appropriate action to ensure timely and effective program oversight and execution
  • Design and implement control frameworks, governance, and metrics
  • Manage control-related activities, including operational risk event occurrences, issue management, and risk/control identification.
  • Promote remediation, efficacy, and sustainability of control changes due to ineffectiveness or regulatory/policy changes
  • Manage Audit/Compliance/Regulatory reviews
  • Perform root cause assessments and recommend effective corrective and preventative actions
  • Provide guidance with respect to corporate policies, risk and control management
  • Partner effectively with colleagues across the firm, including Product, Operations, Legal, Compliance, Risk, Audit, and Technology control functions to drive consistent and rigorous operational risk practices.

Required Qualifications, Skills and Capabilities:

  • Demonstrate knowledge of risks, controls and of relevant regulations and standard industry processes
  • Ability to effectively prioritize against a complex set of business demands and deliver against multiple priorities
  • Ability to navigate a complex environment and drive alignment around a common vision and strategy
  • Strong ability to build relationships with colleagues, business leaders and functional partners
  • Successful communicator with the ability to provide clear and succinct verbal and written updates
  • Problem solving skills - demonstrates solid critical thinking and attention to detail; able to synthesize large amounts of data and formulate appropriate conclusions
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio) with the ability to develop compelling and meaningful executive presentations that will drive opportunities / recommendation for improvement

Preferred Qualifications, Skills and Capabilities:

  • Ideally, experience in a Control Manager function or strong knowledge of Risk and Control principles
  • Strong financial markets product knowledge and understanding of the transaction life cycle in foreign exchange transactions
  • Experience in Product and/or Operational functions
  • Experience in developing and implementing significant improvement initiatives
  • Familiar with the principles of Change Management

About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About the Team
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.



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