Current jobs related to Supervisory Contact Representative - Maryland - USAJobs

  • Outside Sales Representative

    4 months ago

    Maryland Heights, United States Erie Home Full time

    Job DescriptionJob Description**3,000 Quick Start** Hiring Immediately for Outside Sales Representatives - At Erie Home, our mission is to enhance the quality of life for homeowners through premier home improvement solutions. As a Sales Representative, you are pivotal in achieving this mission by providing exceptional service and delivering top-notch...

  • Site Manager

    7 days ago

    Maryland, United States Adams Communication & Engineering Technology Full time

    Adams Communication & Engineering Technology (ACET) is a Veteran-Owned Small Business (VOSB) providing system engineering and information technology services to the intelligence community, Department of Defense, and commercial clients.We are seeking a highly experienced Site Supervisor to lead our Patuxent River, MD location.Responsibilities:Oversee the...

  • Inside Sales Representative

    3 weeks ago

    Elkridge, Maryland, United States Triple-S Steel Full time

    Job SummaryWe are seeking a highly motivated and results-driven Inside Sales Representative to join our team at Triple-S Steel. As an Inside Sales Representative, you will play a critical role in driving sales growth and revenue for our company.Key ResponsibilitiesSales and Business Development: Identify and pursue new business opportunities, build...

  • Inside Sales Representative

    2 weeks ago

    Elkridge, Maryland, United States Triple-S Steel Full time

    Job Description**Overview**We are seeking a highly motivated and results-driven Inside Sales Representative to join our team at Triple-S Steel. This role entails selling and/or introducing our company to both new and established clients, with a focus on building strong relationships and driving business growth.Key Responsibilities:Quoting customers and...

  • Regional Sales Representative

    2 weeks ago

    Maryland, United States Global Partners Full time

    Job Opportunity:We are seeking a highly motivated and experienced Regional Sales Representative to join our team at Global Partners LP. As a critical member of our Bids group, you will report to the Sales Manager - Commercial Accounts and be responsible for growing volume and margin through the sale of gas and distillate fuels.Key Responsibilities:Develop...

  • Customer Service Representative

    2 weeks ago

    Maryland City, Maryland, United States Food Lion Full time

    Customer Service RepresentativeAt Food Lion, we strive to provide our customers with a positive shopping experience. As a Customer Service Representative, you will play a crucial role in achieving this goal by providing fast, easy, flexible, and friendly service to our customers.Key Responsibilities:Provide excellent customer service by greeting each...

  • Patient Service Representative Float

    2 weeks ago

    Germantown, Maryland, United States Community Radiology Associates Full time

    Job SummaryCommunity Radiology Associates is seeking a highly skilled Patient Service Representative to join our team. As a Patient Service Representative, you will be the first point of contact for patients, providing exceptional customer service and ensuring a positive experience.Key ResponsibilitiesGreet and register patients in a friendly and...

  • Residential Sales Representative

    2 weeks ago

    Maryland Heights, Missouri, United States Spectrum Full time

    Job SummaryWe are seeking a highly motivated and results-driven Residential Sales Representative to join our team. As a key member of our sales team, you will be responsible for acquiring new residential customers through door-to-door contact and providing exceptional customer service.Key ResponsibilitiesDevelop and execute sales strategies to acquire new...

  • Customer Service Representative

    2 days ago

    Maryland Heights, Missouri, United States Graybar Full time

    {"title": "Customer Service Representative", "description": "Key ResponsibilitiesAs a Customer Service Representative for Graybar\u2019s Strategic Accounts Team, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling requests and providing...

  • HVAC Sales Representative

    2 weeks ago

    Middle River, Maryland, United States Constellation Energy Generation, LLC. Full time

    About the RoleConstellation Energy Generation, LLC. is seeking a highly motivated and results-driven HVAC Sales Representative to join our team. As a key member of our sales team, you will be responsible for conducting sales calls, developing relationships with new and existing customers, and providing exceptional customer service.Key ResponsibilitiesConduct...

  • Residential Sales Representative

    6 days ago

    Maryland Heights, Missouri, United States Spectrum Full time

    Job SummaryWe are seeking a highly motivated and results-driven Residential Sales Representative to join our team. As a key member of our sales team, you will be responsible for acquiring new residential customers through door-to-door contact and providing exceptional customer service.Key ResponsibilitiesDevelop and execute sales strategies to acquire new...

  • AR Representative

    2 weeks ago

    Linthicum Heights, Maryland, United States Concentra Full time

    Accounts Receivable RepresentativeConcentra is seeking a highly skilled Accounts Receivable Representative to join our team. As a valued member of our team, you will play a critical role in ensuring timely and accurate collection of payments, daily reconciliation of cash, and accurate reporting of receivables in accordance with Concentra policies, practices,...

  • Customer Service Representative

    2 weeks ago

    Linthicum Heights, Maryland, United States Roto-Rooter Services Company Full time

    {"title": "Customer Service Representative", "description": "OverviewRoto-Rooter is seeking a skilled Customer Service Representative to join our team at our Baltimore area Call Center. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving their plumbing issues, and ensuring their...

  • Proxy Call Center Representative

    2 weeks ago

    Maryland Line, United States Equiniti Full time

    Management Level I ***This is a temporary, full-time hours, 100% remote position Other Remote Locations: AL, CT, FL, GA, MA, MD, NC, NJ, NY, PA, SC, TX ShiftInformation Shift Time: 4:00 pm to 11:00 pm[PM Shift] Hours: Monday - Friday, full time Saturdays required from 10:00 am to 6:00 pm Compensation: $18.00/hour Equiniti is a leading international provider...

  • Front Desk Representative

    3 weeks ago

    Ocean City, Maryland, United States Ashore Resort and Beach Club Full time

    About UsAshore Resort and Beach Club is a premier beachfront destination in Ocean City, Maryland. Our resort offers a unique blend of luxury and relaxation, with a range of amenities and services designed to make your stay with us unforgettable.Job SummaryWe are seeking a highly motivated and customer-focused Front Desk Representative to join our team. As a...

  • Bilingual Customer Service Representative

    2 weeks ago

    Linthicum Heights, Maryland, United States Roto-Rooter Services Company Full time

    Roto-Rooter Services Company is seeking a skilled Bilingual Customer Service Representative to join our team. As a member of our call center team, you will be responsible for providing world-class service to our customers while handling high-volume inbound Spanish and English calls. Your excellent communication skills and ability to empathize with customers...

  • Healthcare Customer Service Representative

    4 weeks ago

    Maryland, United States MedStar Medical Group Full time

    Overview of the Role Position Summary: MedStar Medical Group is seeking a dedicated Patient Service Coordinator to enhance our patient care experience. In this role, you will be the first point of contact for patients, ensuring they receive exceptional service from the moment they arrive. Your responsibilities will include managing the check-in and...

  • Customer Service Representative

    3 weeks ago

    Linthicum Heights, Maryland, United States Roto-Rooter Services Company Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Roto-Rooter Services Company. As a key member of our evening shift team, you will be the first point of contact for our customers, providing exceptional service and support to resolve their plumbing issues.ResponsibilitiesProvide empathetic...

  • Welding Process Specialist

    4 weeks ago

    Maryland Heights, Missouri, United States Harrison Steel Castings Co. Full time

    Job OverviewSUMMARY The Welding Technician is accountable for enhancing training, conducting research, improving quality, and minimizing costs associated with welding and related finishing operations. This role collaborates closely with the Quality department to ensure effective implementation of gaging processes.KEY RESPONSIBILITIES include, but are not...

  • Welding Process Specialist

    3 weeks ago

    Maryland Heights, Missouri, United States Harrison Steel Castings Co. Full time

    Job SummaryWe are seeking a highly skilled Welding Process Specialist to join our team at Harrison Steel Castings Co. The successful candidate will be responsible for training, research, and quality improvement of welding and allied finishing processes.Key ResponsibilitiesEvaluate new welding, burning, and carbon arc airing candidates for ability and...

Supervisory Contact Representative

4 months ago

Maryland, United States USAJobs Full time
Duties

The position description number for this position is 5D176S. A summary of the major duties are listed below. You may also view the full position description on the Agency intranet at the following link: PD Search

The TSC Section Manager provides leadership and direction in the management and operation of a section encompassing approximately 7 units, which may include the Workload Support Unit (WSU). Through subordinate supervisors and staff (up to 150 employees) the incumbent is responsible for providing quality service to SSA's public. This is accomplished through duties such as: ensuring that employees are properly trained and provided sufficient guidelines; assisting subordinate supervisors in developing methods to evaluate and appraise employees; coordinating section operations with other SSA organizations; observing and analyzing significant trends and developments resulting from program operations and indications of public reaction to administrative policies; and ensuring that timely and appropriate action is taken to identify and act upon requests for SSA benefits, etc.

Requirements

Conditions of Employment
  • All application materials must be received by the closing date.
  • Applicants must be in good standing.
  • Applicants must have a fully successful rating of record.
  • Official Personnel Folders will not be reviewed.
  • Requests for copies of application documents will not be accepted.
  • All application forms submitted become the property of SSA Human Resources.
  • You must indicate on the SSA-45 if you are in/ or have held a temporary promotion/ detail.

    Qualifications

    Applicants must have 52 weeks of specialized experience at the GS-12 level, or equivalent, which is in or related to the work of the position to be filled and has equipped applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Specialized Experience includes either (1) Experience that has provided skill in conducting personal and telephone contacts with a wide range of individuals. Such experience must demonstrate: (a) the ability to explain complex technical or regulatory information and to adapt explanations and language used to different levels of understanding; AND (b) the ability to conduct interviews in a way that establishes good relations while obtaining or providing relevant information in the minimum amount of time; AND (c) the ability to recognize and overcome attitudes or emotions that hinder effective communications; OR (2) Technical, investigative, professional or quasi-legal work that has provided a good working knowledge of the Social Security laws, regulations, and procedures. Such experience must demonstrate knowledge of the coverage of the major benefits, privileges, or obligations involved, the documents and supporting evidence required for agency action, and the factors that affect the specific benefits or obligations due, and the ability to describe and discuss the benefits or obligations with persons affected by them; OR (3) A combination of (1) and (2) above. To be creditable, specialized experience must have been at least equivalent to the next lower grade level.

    Qualification requirements must be met by the closing date of this announcement.

    Applicants for promotion must have 52 weeks at GS-12.

    Time in grade requirement must be met by the closing date of this announcement.

    Education

    There is no substitution of eduacation for specialized experience at this grade level.

    Additional information

    Position to be filled under the provisions of the Management Officials Promotion Plan . The best-qualified list for this vacancy may be used to fill the same or similar positions in a component(s) under the same Deputy Commissioner. Additional selections may be made within 6 months of the date the best qualified list is issued.

    Applications for noncompetitive consideration will be accepted from SSA employees in the area of consideration who are currently serving under the following types of appointments: Schedule A, Reg U) appointments for individuals with disabilities; Veterans Recruitment Appointments; and time limited appointments for veterans with a compensable service-connected disability of 30% or more. Applicants serving under these provisions do not need to submit copies of your disability or Veteran's documentation. However, you must submit a current SF-50 that provides information on the appointment authority under which you were hired. Otherwise, you will not receive non-competitive consideration.

    NOTE: Excepted service employees serving under Schedule A appointments for Attorney positions or Pathways Programs appointments (Presidential Management Fellows, Recent Graduates, and Interns) are not eligible for consideration.

    LOCALITY PAY: Salary will be set in accordance with locality pay provisions. The locality for this position is 33.26%. Candidates currently receiving a higher locality pay than the office applied for are advised that should they be selected; they will lose entitlement to the higher locality pay.

    OTHER NOTES:

    First time supervisors/ managers are required to serve a one- year supervisory/ managerial probation period. Time served in this position may be credited toward meeting the supervisory/ managerial.

    This position is temporary not-to-exceed 1 year. Temporary promotions or reassignments may be extended or become permanent.

    This is not a career ladder position; GS-13 is the full performance level.

    Selected employee(s) must complete a 1-year probationary period for a supervisory position unless the employee served in such a position before August 11, 1979, or has completed one. Service under a temporary promotion to a supervisory position is creditable toward the completion of the probationary period requirement if the service is continuous for a 1-year period or the promotion is converted to permanent in the same position without a break in service.

    This position is eligible for telework.

    Travel expenses for temporary assignments will be paid as appropriate according to applicable travel rules and/or regulations.

    This is a non-bargaining unit position.