Strategy & Operations, Cards

3 weeks ago

Chicago, Illinois, United States Stripe Full time

Who we areAbout Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Cards team at Stripe is responsible for the infrastructure, user facing features, and business of accepting credit, debit, and pre-paid card payments. Delivering the best offering for processing credit, debit, and prepaid cards is critical to Stripe's mission, given the central role card payments play in internet commerce.

As the S&O member aligned to the Cards Product team, you will be directly responsible for identifying and executing on opportunities to drive revenue and margin growth, and will develop and iterate on the processes required for the team to operate efficiently.

What you'll do

The ideal candidate for this role is an independent, strategic operator who is comfortable flexing between defining the overall strategy and vision for this team, and rolling up their sleeves to ensure we are executing efficiently to bring these products to market.

Responsibilities

  • Help shape the product roadmap for the Cards business, leveraging competitive and user insights to help PMs and Engineering teams prioritize.
  • Lead GTM strategy and commercialization of key product launches.
  • Quarterback engagements with our largest customers to ensure we are presenting a clear and cohesive product offering to our users.
  • Maintain a pulse on the financial health of the Cards business - highlight the key metrics we should be looking at, call out relevant trends for us to get ahead on.
  • Define and lead forums and processes for the team to operate more efficiently.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

  • Strategic operator, with a consistent track record of excellence (7+ years of work experience). Prior experience working in high growth, technology companies.
  • Passion for solving user problems, and ability to convert user insights and feedback into potential solutions and/or actions.
  • Ability to understand complex products and articulate their value to non-technical audiences.
  • Ability to add structure and clarity to ambiguous problems.
  • A "can do" attitude, and ability to juggle multiple priorities simultaneously.
  • Exceptional organizational skills and attention to detail.

Preferred qualifications

  • Experience working in fintech. Familiarity with the payments ecosystem.
  • Experience working with SQL and using data to identify trends, generate insights and solve problems
  • Experience working within product management and/or product operations roles

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