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Title Operations Clerk

3 months ago

San Francisco, California, United States GSF Full time

Now hiring for our Salt Lake facility/Operations Clerk $18.50/hr

Experience the QCD difference Due to high growth in our nation-wide business, we have expanded our distribution operations to the Salt Lake area With QCD it's not just a job, it's a career.

WHO WE ARE

Quality Custom Distribution (QCD) is a wholly owned subsidiary of Golden State Foods which is one of the largest diversified suppliers to the Quick Service Restaurant industry. QCD has been providing custom distribution services to iconic customers throughout the United States. QCD is a multi-stop, regional delivery service with a focus on customer service. Our business philosophy actively supports our associates through our (4) core values:

  • Treat others like you want to be treated.
  • Make the best product.
  • Give the customer a fair deal.
  • Maintain the highest standards.

Job Description

  • Wednesday through Saturday 6am to 4:30 pm
  • Data Entry and Communication skills is a plus
  • Having Warehouse Admin, and Clerical exp is a plus
  • Planning and good Organization skills are a must
  • Willing to work extra hours, and possibly weekends.
  • Using Warehouse Management Systems to monitor, replenish, inventory, loading and dispatching routes.
  • Customer Service skills are a plus

PERKS

Our comprehensive benefits include medical, dental, and vision after 30 days of employment. Generous 401k/pension plan, with employer-contributions after just 6 months. Paid vacation/holidays/sick leave. Our associates also enjoy discount programs, tuition reimbursement, and much more If you are looking for a competitive wage, solid opportunities and a career path to success, we have a great opportunity at our new facility in Roseville.

Responsibilities

General Responsibilities/Essential Job Functions:

1. Under the direction of the warehouse supervisor, continuously picks, lifts, carries and places product into a pallet to accurately build customer orders in various temperature environments. Moves product into a trailer or storage unit, is responsible for visually inspecting incoming and outgoing warehouse products to determine acceptability for shipment and/or receiving of product.

2. Reads labels and or printing on product containers and associated documents. Counts and calculates quantity of product to verify accuracy of shipment.

3. Must be able to consistently meet company safety, accuracy and productivity standards. Steps into the driving position and uses full range of peripheral vision to operate a forklift or pallet jack in an accident-free manner.

4. Uses brooms, mops and other cleaning materials (including solvents and soaps) to clean work area. Completes any other functions that may be assigned.



ESSENTIAL FUNCTIONS:

  1. Performs administrative and clerical tasks, including data entry and report generation, to support the timely, accurate, and thorough maintenance of files, logs, and records and to support compliance with GSF, DOT, and other regulatory policies and procedures. (50%)
  2. Provides support and assistance to supervisors and drivers in the dispatch office to ensure high levels of productivity and smooth operations. (15%)
  3. Prepares and maintains daily paperwork for drivers and the warehouse, including driver DOT files, to ensure confidentiality, accuracy, and timeliness. (15%)
  4. Extracts relevant driver data from the XATA system to provide supervisors with the information required to counsel drivers. (15%)
  5. Prepares a variety of documents and reports for store deliveries to ensure accurate and timely customer service. (5%)
  6. Performs other related and assigned duties as necessary.

LEADERSHIP/MANAGEMENT RESPONSIBILITY

Not applicable.

PERFORMANCE CATEGORIES

  • Productivity/quality standards: accuracy, timeliness, thoroughness
  • Customer and vendor relations
  • Customer satisfaction
  • Communication
  • Professional attitude and demeanor
  • Organization and attention to detail
  • Teamwork within the department and across departments
  • Project/assignment standards


MINIMUM QUALIFICATIONS: Education and experience equivalent to:

Education/Certification:

High school diploma or equivalent

Experience:

2 years of relevant work experience in a warehouse/transportation environment

Knowledge, Skills and Abilities

Knowledge of (B/basic; J/journey; E/expert):

  • Relevant department concepts, procedures, and regulations (B)
  • Customer service concepts and techniques (B)
  • Basic office equipment and machinery (PCs, copiers, fax machines, adding machines, calculators, etc.) (B)
  • Filing and record-keeping procedures and systems (B)
  • General warehouse/transportation operations (B)
  • DOT regulations, policies, and procedures (B)
  • XATA computer system (B)
  • PC word processing/spreadsheet software (B)

Skill and ability to:

  • Identify problems or irregularities for early resolution
  • Communicate and coordinate effectively with internal and external customers verbally and in writing
  • Read and process written information with a high degree of accuracy
  • Prepare a variety of administrative documents and reports
  • Work effectively in a general business environment, with a focus on high levels of quality and customer service
  • Act in accordance with GSF's Values and Creed