Senior Clerk

4 days ago

San Francisco, California, United States University of California , San Francisco Full time
Lead Operations Clerk

Are you passionate about delivering exceptional customer service and leading a team to success? We are seeking a highly motivated and experienced Lead Operations Clerk to join our team at the University of California, San Francisco (UCSF) Fitness and Recreation department.

Key Responsibilities:
  • Lead by example and mentor co-workers to ensure high-quality customer service and a positive work environment.
  • Act as the primary contact person at the fitness center in the absence of Operations Supervisors, Managers, and other fitness center leadership.
  • Provide support to fitness programmers and managers, ensuring facility cleanliness and managing supplies in our fitness areas.
  • Assist with towel laundry services, respond to member suggestions, concerns, and complaints in a timely and professional manner.
  • Complete and delegate front desk administrative duties as directed by Fitness Center Operations and Facility Managers.
Requirements:
  • High school graduation and one year of related administrative experience, or an equivalent combination of education and experience.
  • Cash handling and shift deposit reconciliation experience.
  • Excellent customer service and leadership skills.
  • Ability to work independently and as part of a team, with a focus on high-quality customer service and hospitality.
  • Ability to prioritize and accomplish multiple tasks with deadlines in a customer service setting under minimal supervision.
Preferred Qualifications:
  • Excellent interpersonal, verbal, and written communication skills.
  • Able to motivate and support others in their quest to be healthier and fitter.
  • Demonstrated skill necessary to collect, organize, and disseminate information upon request.
  • Ability to make sound judgments and work in a fast-paced environment.
About UCSF Fitness and Recreation:

We are a customer service division, providing needed services on all UCSF campus sites and delivering these services with PRIDE: Professionalism, Respect, Integrity, Diversity, and Excellence. Our operations unit is an integral part of Fitness and Recreation and provides customer service, maintenance, and housekeeping support to the fitness and recreation facilities.

We offer a competitive wage based on experience and knowledge of Fitness Center policies and procedures, flexible part-time employment, and opportunities for career development. If you are passionate about delivering exceptional customer service and leading a team to success, we encourage you to apply for this exciting opportunity.

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