Medicare Advantage Provider Performance Enablement Senior Analyst

1 month ago

Tucson, Arizona, United States The Cigna Group Full time
The job profile for this position is Network Operations Senior Analyst, which is a Band 3 Senior Contributor Career Track Role.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply

Our people make all the difference in our success.

Pima County based - Medicare Provider Performance Enablement (PPE) Senior Analyst provides broad support to Sr. Supervisor, Sr. Manager, Director, and Other Administrators. Provider Performance Enablement (PPE) is responsible for the financial and operational activities of provider networks and this position involves extensive interaction with PPE staff as well as other Cigna Medicare departments. Position is exposed to all aspects of a Coordinated Care Organization (financial understanding, provider network building, conflict/issue resolution, contracting, claim payment, meetings, training, etc.).

RESPONSIBILITIES:

  • Educating providers and office staff on health plan initiatives, contracts, policies, and procedures.
  • Managing monthly communications and face to face provider visits and calendar of events.
  • Maintain contracted provider demographic records by validating and submitting all data management requests for completion.
  • Prepare for and participate in meetings with providers, provider staff, and/or physician leadership.
  • Manage joint operations committee (JOC) meetings. This includes: formulating meeting agenda, and recording minutes from meeting.
  • Planning, creating, and delivering presentations.
  • Partners with other internal departments, including but not limited to Health Services, Medical Economics, Sales and Coding in order to develop solutions for strategic business needs.
  • Understands, develops, tracks, monitors and reports on key program performance metrics, such as utilization, coding, and STARs/quality performance
  • Assist in the STARS and clinical metrics data collection, and design plans for enhanced provider engagement in quality initiatives
  • Perform financial analysis & participate in market financial review with senior management.
  • Trouble shoot claims issues for providers
  • Investigate member grievances within network.
  • Attend various meetings and assist with facilitation
  • Misc.-Administrative Responsibilities

QUALIFICATIONS:

  • Bachelor's Degree strongly preferred.
  • 2+ years' experience in customer service, claims, and/or payor related experience
  • Demonstrated knowledge of contracting process, Medicare fee schedules, financial terms, and metrics strongly preferred
  • Proficient at Microsoft Office products, particularly Excel and PowerPoint.
  • Excellent communication skills.

LOCATION REQUIREMENTS

  • Desired work location: Must be located in Pima County or Maricopa County
  • Field work – approximately 3 days weekly, local travel (Position requires that the time be spent primarily externally with administrative support).
  • Reliable transportation and valid driver's license
  • Mileage reimbursement provided
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 58, ,500 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.

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