Bilingual Customer Service Representative

4 weeks ago

Salt Lake, Utah, United States Resource Innovations Full time

Resource Innovations is seeking a Bilingual Customer Service / Data Entry Specialists to provide processing and customer support for multiple clients throughout the nation. If you agree that climate change is one of the biggest issues facing the world today and want to be able to do something contribute to climate change mitigation, then working for Resource Innovations Business Processing team is for you.

The Resource Innovations Business Processing team's goal is to increase the efficiency, speed, and quality of application processing while providing an exceptional customer experience. Utilities across the U.S. engage Resource Innovations' Call Centers to deliver caring, knowledgeable and engaging customer support, from single programs to entire utility program portfolios. Leave work every day knowing that you, personally, have made an impact on the world.

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.

Duties and Responsibilities:

Provides basic troubleshooting and recommend solutions

Data Entry - enters data into various database applications

Receives data and sourcing documents, compiles, sorts, interprets and verifies data to be entered

Maintains electronic and hard-copy filing system of applications, rebates and other supporting documents.

Communicates effectively as part of team approach with other departments in servicing customers.

Provides customer service activities such as responding to emails and phone calls.

Provides exceptional customer service and call handling in a customer centric environment.
• Safeguards confidential customer information

May provide peer training to co-workers job shadowing support as assigned in area of responsibility

Willing to support any program within the department as assigned

Other duties as assigned

Requirements

Minimum of a high school diploma or equivalent

Minimum 6+ months of related work experience in a call center environment

English and Spanish speaking

Mandarin speaking is a plus

Proficiency in 10-key data entry from computer keyboard.

Experience with various Microsoft programs, including Word, Excel, Access

Strong attention to detail

Strong organizational and prioritization skills and ability to multi-task

Excellent written and verbal communication skills

A positive and customer - friendly outlook

Able to follow directions as they are given

Experience in a data entry processing and customer centric call center environment preferred.

Must be able to an 8-hour shift as assigned within the hours of 8 am to 6 pm

Experience working in energy efficiency or utility fields a plus

Benefits

Resource Innovations offers competitive salaries based on candidate's qualifications. Resource Innovations also offers three weeks paid vacation per year, paid holidays, a 401(k) plan with employee matching funds, a discretionary bonus and an overall comprehensive benefits package.

About Resource Innovations

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.

Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work.

The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.

The compensation range for this non-exempt position is $ $17.50 per hour. The stated range is based on a good faith estimate of the compensation range for the duties, responsibilities and skills / experience required for the position. Starting pay will be dependent on experience and internal equity. This provided range may exceed this range for well-qualified candidates, especially with industry experience.

Customer Service|Client Solutions Specialist

  • Customer Service Representative

    4 weeks ago

    Salt Lake, Utah, United States Martin Brower Full time

    Overview:Martin Brower is a global supply chain leader that provides smart, sustainable solutions for customers across 18 countries. We are dedicated to creating an outstanding work environment for our team of 12,500+ employees, who combine our expertise with the latest technologies to deliver unmatched value for our customers.Responsibilities:Schedule:...

  • Customer Service Representative

    4 weeks ago

    Salt Lake, Utah, United States Lowe's Full time

    As a Customer Service Representative, you are a key member of the team and represent Mr. Appliance in person and on the phone.We at Mr. Appliance are looking for qualified professionals to join our team.Mr. Appliance LLC is the franchisor of the Mr. Appliance franchised system.Each Mr. Appliance franchised location is independently-owned and operated by an...

  • Customer Service Representative

    3 weeks ago

    Salt Lake, Utah, United States WaFd Bank Full time

    Min:USD $35,360.00/Yr.Max:USD $42,500.00/Yr.Job Summary:Love What you do and make a difference . . . We are looking for a Customer Service Representative ("CSR"). This is an entry level teller position responsible for day-to-day delivery of exceptional service to our clients. As a CSR you serve a valuable role in our branch by providing a positive first...

  • Customer Service Representative

    1 week ago

    Salt Lake, Utah, United States WaFd Bank Full time

    Min:USD $35,360.00/Yr.Max:USD $42,500.00/Yr.Job Summary:Love What you do and make a difference . . . We are looking for a Customer Service Representative ("CSR"). This is an entry level teller position responsible for day-to-day delivery of exceptional service to our clients. As a CSR you serve a valuable role in our branch by providing a positive first...

  • Customer Service Representative- Salt La

    3 weeks ago

    Salt Lake, Utah, United States AppleOne - United States Full time

    Fortune 500 Company is seeking Customer Service Representative to join the team. This position offers an opportunity for growth and advancement within the company, intending to transition the successful candidate into a full-time employee. You will be initially shipping RSA devices to customers but once shipping responsibilities are mastered, you would move...

  • Customer Service Representative- Salt La

    1 week ago

    Salt Lake, Utah, United States AppleOne - United States Full time

    Fortune 500 Company is seeking Customer Service Representative to join the team. This position offers an opportunity for growth and advancement within the company, intending to transition the successful candidate into a full-time employee. You will be initially shipping RSA devices to customers but once shipping responsibilities are mastered, you would move...

  • Customer Service Representative SWF Dispatch

    3 weeks ago

    Salt Lake, Utah, United States CRH Full time

    Job ID: 496917Staker Parson Companies, a CRH company, is a member of the CRH West Division; Our purpose, commitment to the future, and formula for growth is to champion the safety, empowerment, and development of our employees. We strive to be the preferred source of quality sand, rock, landscape products, ready-mixed concrete, asphalt, paving and...

  • Customer Service Representative SWF Dispatch

    1 week ago

    Salt Lake, Utah, United States CRH Full time

    Job ID: 496917Staker Parson Companies, a CRH company, is a member of the CRH West Division; Our purpose, commitment to the future, and formula for growth is to champion the safety, empowerment, and development of our employees. We strive to be the preferred source of quality sand, rock, landscape products, ready-mixed concrete, asphalt, paving and...

  • Customer Service Representative

    4 weeks ago

    Salt Lake, Utah, United States Resource Innovations Full time

    Resource Innovations is seeking Customer Service / Data Entry Specialists to provide processing and customer support for multiple clients throughout the nation. If you agree that climate change is one of the biggest issues facing the world today and want to be able to do something contribute to climate change mitigation, then working for Resource Innovations...

  • Customer Service Representative

    1 week ago

    Salt Lake, Utah, United States Resource Innovations Full time

    Resource Innovations is seeking Customer Service / Data Entry Specialists to provide processing and customer support for multiple clients throughout the nation. If you agree that climate change is one of the biggest issues facing the world today and want to be able to do something contribute to climate change mitigation, then working for Resource Innovations...

  • Dispatch Customer Service Representative

    3 weeks ago

    Salt Lake, Utah, United States CRH Full time

    Job ID: 492555 Jack B. Parson Companies, is a CRH Company. Our purpose, commitment to the future, and formula for growth is to champion the safety, empowerment, and development of our employees. We strive to be The Preferred Source of quality sand, rock, landscape products, ready-mixed concrete, asphalt, paving and construction services. We succeed as a team...

  • Dispatch Customer Service Representative

    1 week ago

    Salt Lake, Utah, United States CRH Full time

    Job ID: 492555 Jack B. Parson Companies, is a CRH Company. Our purpose, commitment to the future, and formula for growth is to champion the safety, empowerment, and development of our employees. We strive to be The Preferred Source of quality sand, rock, landscape products, ready-mixed concrete, asphalt, paving and construction services. We succeed as a team...

  • EnerBank Customer Service Professional

    3 weeks ago

    Salt Lake, Utah, United States Regions Full time

    Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed,...

  • EnerBank Customer Service Professional

    1 week ago

    Salt Lake, Utah, United States Regions Full time

    Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed,...

  • Patient Support Service Representative

    1 week ago

    Salt Lake, Utah, United States HCA Healthcare Full time

    Description IntroductionThis is a as needed position.Do you have the PRN career opportunities as a Patient Support Service Representative you want with your current employer? We have an exciting opportunity for you to join St. Marks Hospital which is part of the nations leading provider of healthcare services, HCA Healthcare.BenefitsSt. Marks Hospital,...

  • Patient Support Service Representative

    3 weeks ago

    Salt Lake, Utah, United States HCA Healthcare Inc Full time

    Description IntroductionThis is a as needed position.Do you have the PRN career opportunities as a Patient Support Service Representative you want with your current employer? We have an exciting opportunity for you to join St. Mark's Hospital which is part of the nation's leading provider of healthcare services, HCA Healthcare.BenefitsSt. Mark's Hospital,...

  • Patient Support Service Representative

    3 weeks ago

    Salt Lake, Utah, United States HCA Healthcare Full time

    Description IntroductionThis is a as needed position.Do you have the PRN career opportunities as a Patient Support Service Representative you want with your current employer? We have an exciting opportunity for you to join St. Marks Hospital which is part of the nations leading provider of healthcare services, HCA Healthcare.BenefitsSt. Marks Hospital,...

  • Patient Support Service Representative

    1 week ago

    Salt Lake, Utah, United States HCA Healthcare Inc Full time

    Description IntroductionThis is a as needed position.Do you have the PRN career opportunities as a Patient Support Service Representative you want with your current employer? We have an exciting opportunity for you to join St. Mark's Hospital which is part of the nation's leading provider of healthcare services, HCA Healthcare.BenefitsSt. Mark's Hospital,...

  • Customer Service Merchandiser Specialist

    3 weeks ago

    Salt Lake, Utah, United States Frito Lay Full time

    Location:Salt lake city, Utah 84115 Pay Rate: $22.15 / hour Work Schedule: Start time 3-5am.Days off vary. Open availability required.Weekends and Holidays required. Requisition: #433680 The Customer Service Merchandiser Specialist (CSMS) is a full-time position that is responsible for merchandising Frito-Lay's complete line of quality products...

  • Customer Service Merchandiser Specialist

    1 week ago

    Salt Lake, Utah, United States Frito Lay Full time

    Location:Salt lake city, Utah 84115 Pay Rate: $22.15 / hour Work Schedule: Start time 3-5am.Days off vary. Open availability required.Weekends and Holidays required. Requisition: #433680 The Customer Service Merchandiser Specialist (CSMS) is a full-time position that is responsible for merchandising Frito-Lay's complete line of quality products...