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Salesforce Business Analyst Intern

4 months ago

Houston, Texas, United States S&P Global Full time
About the Role:

Grade Level (for internal use):
05
About the Role: Salesforce Business Analyst Intern

The Team:

We are responsible for the management and improvements of the Business Applications that drive S&P Global. Our team leads many internal applications from Salesforce, Order to Cash, Order Fulfillment, Reporting and Workflow tools. You will have the opportunity every single day to work with people from a wide variety of backgrounds and to develop a close team dynamic with coworkers from around the globe.

Responsibilities and Impact:
  • Assist with pulling Azure Dev Ops reports, monitor key progress, send summary emails during key meetings, etc.
  • Assist with SOX reporting duties, documentation, small projects as defined by the functional architect leadership.
  • Communicate with all levels of client resources across project management, executive needs, sales, pricing, order, and billing teams.
  • Learn Salesforce functionality as an admin and business user flows as well
  • Assist with the design of Salesforce solutions and project planning. Add value in all stages of project work (definition, development, deployment)
  • Learn how to migrate and understand data on the Salesforce CPQ Platform.
  • Coordinate with QA, UAT and Go-Live Activities


Compensation/Benefits Information: (This section is only applicable to US candidates)

S&P Global states that the anticipated base salary range for this position is $20 to $30. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses and certifications.

This role is not eligible for additional compensation such as an annual incentive bonus or sales commission plan.

What We're Looking For:

Basic Required Qualifications:
  • Working towards a Bachelors degree in a technical field of study in Engineering, Computer Science, Computer Engineering, Management Information Systems, or IT
  • Fully matriculated students with anticipated graduation date in Fall 2024 or Spring 2025
  • Some familiarity with CRM, ERP, and Commerce Technology Systems
  • Preferred hands-on proactive training experience on Salesforce Trailhead (share your trailhead profile).
  • Thorough knowledge of delivering projects in an agile scrum environment
  • Able to participate and be a productive member of the team. Must be able to manage time with multitasking.


Additional Preferred Qualifications:
  • Strong initiator and ability to work with limited supervision
  • Strong Excel skills (ie, XLOOKUP, MATCH, Nexted IF Statements)
  • Strong problem solving, critical thinking, troubleshooting, and analytical skills to set up and interpret logic, data, and rule relationships
  • Excellent verbal and written communication skills


Right to Work Requirements:

This role is limited to persons with indefinite right to work in the United States.

What's In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.

Our benefits include:
  • Health & Wellness: Health care coverage designed for the mind and body.
  • Flexible Downtime: Generous time off helps keep you energized for your time on.
  • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
  • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
  • Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
  • Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.

For more information on benefits by country visit:

Diversity, Equity, and Inclusion at S&P Global:
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation - Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn't stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.

US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law.

203 - Entry Professional (EEO Job Group) (inactive), 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH203 - Entry Professional (EEO Job Group)