Salesforce Implementation Manager

2 weeks ago

Houston, Texas, United States Capgemini Government Solutions Full time

Capgemini Government Solutions (CGS) LLC is in search of a skilled professional for the role of Salesforce Project Manager. This position entails overseeing the entire development life cycle, transforming business needs into effective software systems, services, and solutions. This dynamic role involves collaboration with Capgemini's elite teams to support our government clientele.
The ideal candidate will have the chance to enhance their expertise while working with a driven and innovative team, engaging with a diverse array of stakeholders, and strengthening CGS capabilities through client service.

Key Responsibilities

As a Salesforce Project Manager, your duties will include:

  • Overseeing intricate development projects to ensure timely, budget-friendly delivery that meets client specifications.
  • Taking the lead in ensuring on-time delivery in a consulting environment with multiple product owners across various organizations.
  • Exhibiting strong communication skills and innovative problem-solving abilities.
  • Collaborating with team solution and technical architects to identify and propose effective solutions, integration points, and implementation architecture for business enhancements, scalability, and performance.
  • Assessing potential application performance issues early in the implementation phase and recommending corrective actions.
  • Supervising administrators, developers, and functional analysts to ensure that requirements are fulfilled and projects are completed within scope and with exceptional quality.
  • Identifying detailed business requirements to facilitate implementation within the framework of prioritized enhancements and projects.
  • Working with team members to create comprehensive training materials and change management resources as needed for each initiative, and delivering training to super users and end users.
  • Collaborating with technical experts to ensure that the technical design aligns with overall business objectives.

Required Qualifications

  • Must be a US Citizen.
  • Eligible to obtain and maintain Government Security Clearance.
  • A minimum of three (3) years of experience managing Agile teams delivering Salesforce Service Cloud and Communities applications.
  • Proficient in utilizing tools and methodologies for efficient management of product releases, sprints, and development cycles.
  • Experience with project management tools such as Microsoft Team Foundation Server, Git, JIRA, Salesforce, or Microsoft Project for planning, executing, and measuring projects.
  • Experience in overseeing a Salesforce development or administration team.
  • Exceptional written and verbal communication skills, with the ability to interface across all levels and business units.
  • Capability to lead enterprise engagements, facilitate meetings, and manage customer support projects.
  • Hands-on experience with Agile/Scrum methodologies.

Preferred Skills/Qualifications

  • Salesforce Administrator Certification.
  • Certification in Agile methodologies.
  • Experience working collaboratively with developers, clients, business analysts, Solution Architects, and Release Managers.

Life at Capgemini

Capgemini is committed to supporting all aspects of your well-being throughout your career journey. For eligible employees, we provide:

  • Flexible work arrangements.
  • Comprehensive healthcare including dental, vision, mental health, and wellness programs.
  • Financial well-being initiatives such as 401(k) and Employee Share Ownership Plan.
  • Paid time off and holidays.
  • Paid parental leave.
  • Family support benefits including adoption assistance and surrogacy.
  • Social well-being programs like subsidized child/elder care and tutoring.
  • Opportunities for mentoring, coaching, and professional development.
  • Employee Resource Groups.
  • Disaster relief support.

About Capgemini

Capgemini is a global leader in partnering with organizations to transform and manage their business by leveraging technology. The Group is driven by its mission to unleash human potential through technology for a sustainable future. It is a diverse organization with over 360,000 team members across more than 50 countries. With a strong heritage of 55 years and deep industry expertise, Capgemini is trusted by clients to address a wide range of business needs, from strategy and design to operations, powered by the rapidly evolving domains of cloud, data, AI, connectivity, software, digital engineering, and platforms. The Group reported global revenues of €22 billion in 2022.

Disclaimer

Capgemini is an Equal Opportunity Employer, promoting diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law.

This description outlines the duties, responsibilities, and qualifications required for this position. Capgemini is committed to providing reasonable accommodations during the recruitment process. If you require assistance or accommodation, please reach out to your recruiting contact.

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