Experienced Table Games Supervisor

2 months ago

Lincoln, Nebraska, United States Bally's Twin River Lincoln Full time
Why Bally's?

Bally's Corporation is one of the world's leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain.

A career with Bally's means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So, if you want to be challenged in an exciting and fast-paced environment, this is the place for you

The Role

The Table Games Supervisor is responsible for directly supervising the operation and conduct of all table games as well as the training and supervision of dealers. Interact with customers on an individual basis.

ResponsibilitiesImplements customer service programs in responsible areas.
Monitors guest satisfaction during conduct of Table Games.
Individually and personally responsible for customer loyalty and return visitation by building relationships through one of a kind customer interaction.
Directly supervises operation and conduct of assigned table games.
Accurately rates player action in Table Management System.
Accurately verifies payoffs of wagers.
Tracks game bankroll and win / loss of responsible games.
Responsible for training, supervision and conduct of dealers.
Responsible for safety and security of gaming equipment and company assets.
Evaluates probationary employees and Dealers job performance.
Initiates request for performance documentation.
Ensures compliance with Federal and State gaming regulations.
Supports company objectives, procedures and internal controls.
Implements and reports violations of company EEO policy.
Responsible for accuracy of documentation and paperwork.
May act as a Floor Manager
Physical/Mental RequirementsReading, writing, mathematics, good vision, speaking, hearing, sitting, walking, standing, use of keyboard, use of telephone, working under time pressure and working rapidly for long periods.
Must be able to lift 25 pounds.
Must be able to walk/stand during shift without restriction.
Must be able to work in a loud, smoky environment.
Working ConditionsMostly indoors and generally climate-controlled environment, occasionally outdoors
Noise, smoke, and odors
Working with others and independently
Hiring Bonus Table Game Supervisors with experience, will receive a $3500 hiring bonus, broken out as follows: $500 paid upon start date
$ days of good employment
Remaining $1500 paid out at the completion of 1 year service (in good standing)
QualificationsStrong table game(s) dealing, supervisory and customer service skills
Three Years of appropriate Table Games experience
Knowledgeable of casino games rules and regulations for at least 2 major table games
Ability to write reports
Ability to calculate mathematical solutions
Excellent customer service skills
Strong Management Skills
Excellent Communication Skills
Ability to evaluate personnel
License Requirements Rhode Island Department of Business Regulations Gaming License What's In It For YouCompetitive Salary with annual performance reviews
Comprehensive health coverage plan that includes medical, dental, and vision
401(K)/ Company Match
Employee Stock Purchase Plan
Access Perks and Childcare discounts
Target Salary Range $29.38Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Source: Hospitality Online

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