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Sales Manager

3 months ago

Portland, Oregon, United States Moxy Portland Downtown Full time

ABOUT THE JOB

Graves Hospitality is excited to present an exciting career opportunity for a Sales Manager at the Moxy Portland Downtown The Sales Manager position gives you the opportunity to meet people in the community, work with fun people and make lasting relationships with our wonderful clients. As a Sales Manager you will be responsible for completing RFP's, creating contracts, cold calling organizations, and searching all avenues available to secure room blocks and meetings for the hotel. Additional responsibilities include maintaining effective involvement with key community organizations, upholding key relationships with previous clients, and maintaining customer satisfaction as the driving philosophy of the business.

WHAT YOU WILL DO

· Fulfill the hotel's #gotmoxy hospitality operating principle by executing planned sales activities, promotions and client events that bring to life the uniqueness of the hotel and celebration of the Moxy culture

· Evaluate, solicit, sell and confirm group and meeting business within assigned parameters to meet overall budgeted sales and profitability, control dates, availability and rates on guest rooms and function space

· Negotiate with clients using creative and attractive presentations and group/meeting proposals to achieve both maximum revenue/profit potential and fulfillment of contractual responsibilities while satisfying client needs

· Conduct property tours and entertain end-users and 3rd party planners of meetings and groups

· Analyze business to ensure booking guidelines and function space to guest room ratio is in the best of interest for the hotel; while communicating effectively with GM to ensure we exceed the clients' needs and expectations

· Engage others in a genuine and warm fashion with the ability to adapt communication and presentation tactics to engage audience; displays adaptable interpersonal skills for a wide range of audiences and stakeholders

· Value the importance of making decisions with integrity, maintaining confidentiality across internal work groups and knowing how to use discretion at the appropriate times; understanding the difference between transparency and confidentiality

· Demonstrate strong on-going organizational skills in maintaining and documenting all pertinent information specific to group accounts ensuring all is documented in Amadeus S&E

· Respond expediently to client requests and needs, being proud of your ability to adhere to trace dates to ensure we are not delayed in meeting client needs

· Collaborate and problem solve with other departments as needed to book business into the hotel

· Demonstrate expert knowledge of the hotel and competitors' facilities, services, amenities, and meeting space so that you can skillfully match the stated or unstated needs of a client

· Collaborate with team to discuss, innovate, and support key service and product differentiation to attract groups and meetings to the hotel

· Unselfishly perform tasks and projects that support client schedules and sales revenue achievement that help the sales team meet telephone/email/lead volume, respond to walk-in site inspections and meet evening and weekend appointment as requested

· Be willing to take on reasonable requests from General Manager or other Executive Committee members

· Build and maintain a trusting and transparent relationship with all stakeholders, specifically taking the time to develop rapport and respect with the individuals of your peer group

· Understand who the hotel is and what we aspire to be by following established practices and procedures and project the appropriate brand voice and image of each hotel to achieve objectives, public recognition and acceptance

· Work in a safe, prudent, and highly organized manner

· Guide and monitor business ethics and good business practices

· Conduct oneself in a professional manner at all times to reflect the hotel's standards

· Remain highly organized, demonstrating the ability to plan multiple activities and meet deadlines with the ability to maintain a positive and professional demeanor at all times

· Other duties as assigned by the General Manager and Graves Hospitality

WHO YOU ARE

· Role model the company's open-door policy and employee engagement practices

· Demonstrate a positive work ethic and environment, consistently guiding and monitoring business ethics and good business practices

· Ensure a sense of belonging for associates by upholding the company's values and guidelines for a maintaining a respectful, diverse, equitable and inclusive environment

· Remain highly analytical in thought and recommendations, while never acting like the smartest person in the room, rather continually seeking out the facts, expressing a point of view without it being driven by ego

· Engage others in genuine, warm and friendly fashion with the ability to lead and adapt communication and presentation tactics to engage audience; displaying adaptable interpersonal skills for a wide range of audiences and stakeholders

· Approach fact finding and discovery missions in a collaborative effort; valuing input and the experiences of others that create additional insight to uncover deeper issues that need to be addressed or removed as a barrier to implementation

· Value the importance of making decisions with integrity, maintaining confidentiality across internal work groups and knowing how to use discretion when appropriate; understanding the difference between transparency and confidentiality

WHAT YOU WILL NEED

Hotel sales experience

Strong corporate, association and entertainment/tour background in both group and meeting sales is preferred

Experience working within a boutique-lifestyle hotel company preferred

Willingness to work a flexible schedule to meet client needs, which may include weekends or evenings

An understanding of Amadeus, Cvent, One Source, FOSSE, Microsoft Office Suite, and other third-party site management

Ability to manage multiple deadlines, sales activities, and events simultaneously

Professional proficiency of the English language in reading, writing and verbal communication

Ability to provide own transportation for various tasks, including client visits and running sales related errands

Valid driver's license and a clean DMV record

HOW TO APPLY

  • Please submit your resume, cover letter to Klint Kolbu at
  • Or thru this recruitment channel

Source: Hospitality Online