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Technical Program Manager

4 months ago

Chagrin Falls, Ohio, United States Babel Street Full time

Babel Street is the trusted technology partner for the world's most advanced identity intelligence and risk operations. We deliver advanced AI and data analytics solutions providing unmatched, analysis-ready data regardless of language, proactive risk identification, 360-degree insights, high-speed automation, and seamless integration into existing systems. Babel Street empowers government and commercial organizations to transform high-stakes identity and risk operations into a strategic advantage. The actionable insights we deliver safeguard lives and protect critical assets around the world. Babel Street is headquartered in Reston, Virginia, with regional offices in Boston, MA and Cleveland, OH, and international offices in Australia, Canada, Israel, Japan, and the U.K. For more information, visit


As a Technical Program Manager at Babel Street, you will play a crucial role in driving the successful execution of our technology projects and programs. You will be responsible for leading a cross-functional team, defining project objectives, and ensuring that all technical initiatives are delivered on time and meet our high-quality standards. This position requires a strong leadership background, excellent management skills, and the ability to effectively communicate with stakeholders at all levels. This role will be responsible for establishing new reporting patterns as well as creating and enforcing best practices for ticket and task management.

By joining our team, you will have the opportunity to contribute to the development of innovative products and solutions that make a real impact in our industry.
Responsibilities:

  • Lead and coordinate technical projects and programs, ensuring they are completed on time, within budget, and meet quality standards.
  • Work with cross-functional teams, including software engineering, data collection, and data warehouse teams.
  • Develop and manage project timelines, milestones, and roadmaps in conjunction with Technical Team Leads.
  • Identify and mitigate risks, and resolve issues that arise during the project lifecycle.
  • Facilitate communication and collaboration among project stakeholders, and other Program Managers across the organization.
  • Monitor and report on project progress to senior management and other stakeholders, including running daily standups, and sprint reviews.
  • Onboard new team members.
    Qualifications:
  • Proven experience as a Program Manager or in a similar project leadership role.
  • Strong understanding of software development lifecycle and project management methodologies, as well as best practices for software product delivery.
  • Strategic Thinking: Ability to think strategically and align technical projects with broader business goals.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work effectively in a fast-paced, dynamic environment.
  • Eligible for a US Government Security Clearance.
    Preferred Skills:
  • Experience with Agile/Scrum methodologies.
  • Experience with AWS environments.
  • Experience with the GCP environment.
  • Certifications such as PMP (Project Management Professional) or CSM (Certified Scrum Master).
  • Familiarity with project management tools (e.g., JIRA, Asana, Trello).

Benefits at Babel Street (just to name a few...)

  • Health Benefits: Babel Street covers 90-100% monthly premium costs for Medical, Dental, Vision, Life & Disability insurances – for you and your family
  • Retirement Plans: Babel Street offers both a Traditional and Roth 401(K) with a very competitive match.
  • Unlimited Flexible Leave: We trust our employees to manage their own time and balance their personal and work lives.
  • Holidays: Babel Street provides employees with 12 paid Federal Holidays
  • Tuition Reimbursement: We are committed to investing in our employees. One way we do that is with our Tuition Reimbursement Program for continuing education.

Babel Street is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Further, Babel Street will not discriminate against applicants for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co‐worker, Pay Transparency Nondiscrimination. In addition, Babel Street's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request, we will provide you with more information about such accommodations.