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Assistant Store Manager

2 months ago

Chagrin Falls, Ohio, United States Aldi Full time
Assistant Store Manager Job Description

We are seeking a highly skilled and experienced Assistant Store Manager to join our team at ALDI. As an Assistant Store Manager, you will play a key role in ensuring the smooth operation of our store, providing exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Assist the Store Manager in overseeing day-to-day store activities, including supervising staff, managing inventory, and maintaining store appearance.
  • Develop and implement action plans to improve store performance, including sales growth, customer satisfaction, and employee engagement.
  • Lead by example, demonstrating a strong work ethic, and promoting a positive and inclusive store culture.
  • Collaborate with the Store Manager to identify training opportunities for staff, ensuring they have the skills and knowledge needed to excel in their roles.
  • Monitor the competitive environment, staying up-to-date on market trends and competitor activity.
  • Provide product feedback to the Store Manager, including recommendations for new items to carry or those that should be discontinued.
  • Participate in the interviewing process for store personnel, ensuring we attract and hire top talent.
  • Communicate effectively with staff, customers, and vendors, ensuring seamless interactions and resolving any issues that may arise.
  • Ensure store personnel adhere to inventory procedures, product handling guidelines, and cash control policies to minimize losses.
  • Identify and rectify hazards, ensuring proper ergonomics and maintaining store equipment in proper working order.
  • Maintain store cleanliness standards and proper store signage at all times.
  • Assist the Store Manager with achieving the store payroll and total loss budget, inventory counts, and training new employees.
  • Supervise the day-to-day operations of the store, escalating issues to the appropriate level of support and/or leadership when necessary.
  • Ensure direct reports complete assigned responsibilities in a timely and effective manner to provide the highest level of customer service for the business.
  • Comply with all established company policies and procedures while upholding the security and confidentiality of documents and data.
Requirements:
  • High school diploma or equivalent preferred.
  • A minimum of 3 years of progressive experience in a retail environment.
  • A combination of education and experience providing equivalent knowledge.
  • Prior management experience preferred.
  • Ability to work both independently and within a team environment.
  • Ability to provide and lead others to provide prompt and courteous customer service.
  • Ability to develop rapport, trust, and open communication that enhances the growth and job performance of direct reports.
  • Ability to interpret and apply company policies and procedures.
  • Ability to establish goals, guide employee performance to ensure the quality and completion of work assignments.
  • Ability to evaluate and drive performance of self and others.
  • Ability to understand and apply management principles concerning budgeting, personnel costs, and expenses.
  • Ability to operate a cash register efficiently and accurately.
  • Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler and perform general cleaning duties to company standards.
  • Excellent verbal and written communication skills.
  • Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to detail.
  • Meets any state and local requirements for handling and selling alcoholic beverages.
Benefits:
  • 401(k) Plan.
  • Company 401(k) Matching Contributions.
  • Employee Assistance Program (EAP).
  • PerkSpot National Discount Program.
  • Medical, Prescription, Dental & Vision Insurance.
  • Generous Vacation Time & 7 Paid Holidays.
  • Up to 6 Weeks Paid Parental Leave at 100% of pay.
  • Up to 2 Weeks Paid Caregiver Leave at 100% of pay.
  • Short and Long-Term Disability Insurance.
  • Life, Dependent Life and AD&D Insurance.
  • Voluntary Term Life Insurance.