Incident Response Analyst

4 weeks ago

Chicago, Illinois, United States TransUnion Full time

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What We'll Bring:
At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.
Come be a part of our team - you'll work with great people, pioneering products and cutting-edge technology.
TransUnion is seeking an Incident Response Forensics (IRF) Analyst to join our growing Global Incident Response team. The IRF Analyst tole is an internal and client support role with a focus on data security, privacy compliance, project management and document drafting. This person must have knowledge and experience of computer cybersecurity, security threats and frameworks, networks/systems, and project management. The ideal candidate should have at minimum, entry level knowledge of privacy compliance principles and requirements, and basic legal principles.
What You'll Bring:

  • Bachelor's degree in technology related field or legal field with technological experience preferred; exceptional related experience may be accepted in lieu of degree.
  • 1-3 years of experience with incident response, project management, and legal compliance experience preferred.
  • Able to work flexible hours, conduct consultations and draft initial case documentation outside of banking hours.
  • JD or Masters in Cyber Security a plus.
  • CIPP or CISSP certification (or CISA with a focus on privacy and security) a plus.
  • Well-developed communication and listening skills; able to analyze needs quickly and effectively.
  • Highly professional verbal and visual presentation skills.
  • Self-driven and able to effectively manage multiple priorities.
  • Up to 10% travel.
  • Additional language fluency is desirable.

Impact You'll Make:

  • Manage assigned case load with minimal direct supervision.
  • Manage customer and client expectations.
  • Solve complex problems for case stakeholders.
  • Communicate clearly to customer the services and support offered.
  • Lead data collection for cases assigned.
  • Assist in analysis breach containment, restoration and remediation services performed by the Incident Response and Forensics cybersecurity team.
  • Provide professional and courteous customer service and expert assistance to clients and victims of a cyber incident/breach and/or fraud.
  • Intake prospects and new clients to compile information needed to build a case/project regarding breach/cyber indent and/or fraud.
  • Examine and analyze information to determine the severity of the incident.
  • Exercises independent judgment in setting priorities to ensure that deadlines and due dates are met.
  • Escalates and refers any incidents that require assistance from other internal departments, coordinates the discussions, meetings and updates.
  • Records and details relevant case notes into database with strong attention to detail and accuracy of information in a timely manner.

This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.
Benefits:
TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, tuition reimbursement, additional (following any short-term disability) 10 weeks of parental leave with gradual return, adoption assistance, fertility coverage, spousal and domestic partner benefits, charity gift matching, employee stock purchase plan, retirement contributions with employer match, organizational growth potential through our online learning platform with guided career tracks, and access to TransUnion's Employee Resource Groups.
We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.
Pay Scale Information :
The salary range for this position is $60, $96, *The salary range for this position reflects the general range of compensation for this job and does not include our bonus incentive(s). This position is eligible for bonus incentive(s). At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual's education, training, work experience, job-related skill set, industry knowledge, as well as the scope and responsibilities of the position, and market considerations.
TransUnion's Internal Job Title:
Sr Analyst, Information Security

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