Lead Campaign Management

2 months ago

Chicago, Illinois, United States Discover Full time

Discover. A brighter future.
With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description:
What You'll Do
The Discover Card Portfolio Marketing department focuses on customer life cycle management and delivering award-winning customer experiences to drive financial results. The Balance Transfer team is responsible for identifying Cardmembers who are eligible for a Balance Transfer offer and managing their journey of transferring their balance to Discover. The marketing specialists within the Balance Transfer team are responsible for determining the audience to target, how to reach this audience and the offers and message to communicate to this audience.
The Lead Campaign Management role on the Balance Transfer team is responsible for planning, executing and measuring marketing campaigns and programs across multiple channels and in collaboration with internal and external business partners.
The person in this role will coordinate all aspects of end-to-end campaign management from strategy, creative development, campaign execution and monitoring to ensure successful launches and actively manage risk and customer-impacting issues within the day-to-day role to management. The team is looking for an individual who is passionate about teamwork and detail-oriented, with strong organizational skills.
How You'll Do It

  • Execute marketing campaigns across multiple channels, including direct mail, email, site marketing, and paid media.
  • Document and maintain core experience journeys, including process mapping and creatives.
  • Monitor and track success related to marketing. Partner with internal competitive analysis, complaints and research teams to monitor consumer insights and competitive best practices and make recommendations for enhancements.
  • Coordinate customer research for new customer experiences.
  • Partners with Analytics, Finance, Product Management and Channel Marketing to develop, implement and measure marketing strategies.
  • Manages vendor partnerships.

Qualifications You'll Need
The Basics

  • Bachelor's degree in Business Administration and Management, Marketing, Information Technology, or related field.
  • 2+ years of experience in Marketing Campaign Management, Campaign Strategy, Creative Management, or related experience.
  • In lieu of a degree, 4+ years of experience in Marketing Campaign Management, or related experience.

Bonus Points If You Have

  • 4+ years of experience in Marketing Strategy Development, or related experience.

Application Deadline:
The application window for this position is anticipated to close on Jul We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.
Compensation:
The base pay for this position generally ranges between $75,500.00 to $127, Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.
Benefits:
We also offer a range of benefits and programs based on eligibility. These benefits include:

  • Paid Parental Leave
  • Paid Time Off
  • 401(k) Plan
  • Medical, Dental, Vision, & Health Savings Account
  • STD, Life, LTD and AD&D
  • Recognition Program
  • Education Assistance
  • Commuter Benefits
  • Family Support Programs
  • Employee Stock Purchase Plan

Learn more at .
What are you waiting for? Apply today
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)
Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.

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